Job Description

12.91 per hour + 500 welcome bonus

37.5 hours per week

Click here to view the Job Profile

Closing date:

4th December 2025

Whether you're new to care or have worked in care roles throughout your career, for us it is about you as an individual and whether you share our values, as we can support you to learn the rest.



The Recovery Hub is a 24-hour residential service supporting adults with enduring mental health needs. Our service provides a safe and welcoming environment within a 10-bedded unit, staffed around the clock to ensure high-quality care and support.

We are currently recruiting for a full-time position (37.5 hours per week). Please note that we are unable to offer part-time roles at this time. The role involves a mix of day shifts, waking night shifts, and sleep-in shifts, all scheduled in line with your responsibilities to maintain safe and effective care.

At The Recovery Hub, we work alongside individuals to help them manage and maintain their mental health and wellbeing, develop essential life skills, and regain independence--empowering them to move on to more independent living.

Experience is not essential. If you have strong values, are kind and compassionate, and want to make a real difference in people's lives, we would love to hear from you. Join our friendly, supportive team and play a vital role in someone's recovery journey--helping them achieve their goals and make a lasting impact.

The successful Support Worker will:

Have excellent communication skills, emotional intelligence and maturity. The ability to motivate yourself and others and be able to work openly and honestly as part of a team. Have good values, showing compassion, kindness, empathy and understanding to the people they support. Will be willing to engage in learning to support the development of themselves and those around them, be flexible and able to adapt to any situation and put the person at the centre of all that they do.

As Support Worker, your responsibilities will include:

To encourage and enable service users to make day-to-day choices and major life decisions, signposting as appropriate, and to develop a positive self-image and maintain good health. To support service users to develop relationships to maintain contact with family and friends. To provide service users with the agreed necessary support to maximise their independence and to develop social and life skills. To support social inclusion for people within the local community

In return we offer excellent, high quality learning opportunities, including the opportunity to undertake a level 3 or 5 Diploma in Health and Social Care. Alongside this, other benefits include:

30 days Annual Leave Entitlement (including all recognised public holidays) Get paid when you want - Access your money as you earn it and request your earnings before payday using Dayforce Wallet. Refer a Friend Scheme earning you up to 750 Company pension scheme, to help grow your retirement pot Generous Occupational Maternity/Paternity pay Learning and development opportunities for you to build your career Health Cash Plan on completion of probation giving you access to a minimum of 695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc.

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.



For an informal discussion about the job role please contact Trish on 07587034380.



Please refer to our Refer a Friend policy for full details of eligibility and terms.

Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.