Job Description

About The Role

We are recruiting for a nightshift Support Worker to join our Supported Accommodation programme in Glasgow.

Supported Accommodation Glasgow provides a safe, secure, 24-hour supportive service to 26 young people experiencing homelessness in the Glasgow area. The nightshift support worker will be ensure the wellbeing of the people we support, maintain building security, respond to emergencies and record all relevant information to ensure continuity of support.

Main duties and responsibilities will include:

Carry out regular welfare and security checks during shift Work in line with safeguarding, confidentiality and GDPR policies Provide appropriate levels of high-quality support to those we support. Accurately record matters relating to the wellbeing of those we support. Complete incident reports to a high standard and follow the correct sharing and escalation process Have detailed knowledge of other relevant programmes and signpost and refer to other agencies as appropriate. Handover relevant information to oncoming staff to ensure continuity of care and support Manage health and safety/fire safety controls within the programme as guided. Maintain a safe environment for those we support, colleagues and others. Undertake household domestic duties to maintain the accommodation to a high standard Actively contribute to your programme and the organisation's development and improvement. Participate in team meetings. Attend and participate in training and share learning experiences.

Our values make us who we are and define our actions and behaviours every day. We'd expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We're looking for someone that has an understanding of what people are going through when facing homelessness and how this affects their day-to-day lives. You will have a compassionate nature, be non-judgemental and be willing to learn and you will be an excellent communicator and be able to build trusting relationships with the young people we support. We also need you to have good IT and keyboard skills.

Shifts are worked on a 4 on, 4 off basis
Monday to Friday 21:45-08:15
One weekend in four: Saturday/Sunday 20:00-08:00

What you can expect from us...

The post holder will report to the Senior Support Worker Your normal working hours are an average of 39 per week, worked Monday to Sunday in shifts which are defined by your line manager on a rolling rota over a 52-week period. Your usual place of work will be 95 Panmure Street, Glasgow, G20 7SJ Annual leave entitlement of 234 hours (equivalent to 6 weeks) pro rata in your first year, rising to 312 hours (equivalent to 8 weeks) pro rata in your second year. This includes public holidays You will automatically be enrolled into the People's Pension in the month that you will complete 3-months of employment, providing you meet the auto-enrolment criteria Life insurance from day one Cycle to work scheme Option to purchase and sell annual leave
Full list of benefits is detailed in the job & person specification

About Us

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.


Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person's story is unique, and everyone's route home is different - it doesn't matter what the situation is - we're not here to judge, only to help.