Job Description

Job Title: Support Worker (Offenders Service)

Location: Bromsgrove, Birmingham

Salary: 13.24 per hour (additional payments for on-call duty)

Contract type - Permanent

Working hours - Part Time (16 hours across Mon, Tue & Wed)

Closing Date - 15th September 2025

About the role

As a specialist Support Worker, you will be based in our Bromsgrove accommodation project supporting homeless ex-offenders. There will be opportunities to work in the community to support ex-offenders within their own tenancies.


The role is to provide person centred and client led support to resettle clients back into the community, leading to fulfilled lives, improved life choices, a reduction in offending and safer communities - working closely with West Mercia Police and the Probation Service


Our clients have diverse range of support needs therefore it is an essential element of this role that you have experience and/or relevant knowledge of the needs of vulnerable people and how these needs can be met.


By delivering one to one support the post holder will provide the right environment and opportunities to ensure clients settle within their temporary and permanent accommodation and work towards independent living through a structured resettlement package. The post holder is required to take responsibility for completing all essential support and risk management tasks whilst maintaining Professional Boundaries, Confidentiality and network with external agencies (incl. Police and Probation) to achieve client goals and outcomes.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you

We need someone who is able to work within a small team as well as being a lone worker. You will have knowledge and experience working with vulnerable groups. It is desirable you have worked within the criminal justice sector but not essential. The post holder must demonstrate ability and confidence working with challenging individuals. Organised and methodical in delivering service excellence using procedural and legislative frameworks.


Demonstrate sustained levels of personal initiative to be creative and innovative and deliver effective service solutions. You will be able to manage conflicting priorities and a busy schedule of short-, medium- and long-term activities. The post holder will prioritise and deliver against objectives. You will be proficient in using Microsoft Office packages and maintaining accurate written records.

Essential Criteria:

Full Driving licence and access to your own vehicle.

The role includes being part of an on-call rota to respond to out of hours emergency calls.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.


We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.


Everyone deserves a home, it`s a place from which we build our future, we thrive at home.


We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.


Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.


We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.


A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.


Our five core commitments are:


We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:


Trust based flexible working and supportive and friendly teams 20 days annual holiday entitlement, increasing to 22 days Opportunity to buy or sell annual leave A defined contribution pension scheme GSA matches up to 6% contributions We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. Access to Blue Light discount card membership Confidential Employee Assistance Programme (EAP). Cycle to work Scheme Eligible for occupational sick pay

How to apply

If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you.


Email your Cv to Recruitment.mailbox@greensquareaccord.co.uk or click apply now.


All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.



GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.



If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.