Job Description

Job Summary:

We are looking for a Support Worker who brings empathy, resilience, and commitment to join our team in supported accommodation services. In this role, you will support adults with a range of housing and support needs, many of whom may have experienced homelessness, trauma, or adversity.

You will provide person-centred, trauma-informed support that helps residents feel safe, respected, and empowered. Alongside one-to-one support and keywork sessions, you'll play a vital role in housing management, health and safety, and tenancy sustainment, ensuring residents have a stable base from which to build their future.

Location

:

Ashford, Kent

What You'll Do:

Provide a minimum of 3 hours meaningful engagement per resident each week. Develop and review support plans, risk assessments, and SMART goals with residents. Respond to safeguarding and health & safety issues in line with policy. Carry out regular property and welfare checks, report repairs, and ensure follow-up. Support residents with Housing Benefit, budgeting, and sustaining their tenancy. Organise house meetings and group sessions to promote life skills and confidence. Work in partnership with external agencies to provide holistic support. Keep accurate case notes and records using the case management system.

About You

We'd love to hear from you if you have

:

Experience supporting vulnerable adults in housing, care, or community settings. A good understanding of safeguarding, risk management, and professional boundaries. The ability to engage and build trust with people from diverse backgrounds. Strong organisational and record-keeping skills. Flexibility to work occasional evenings or weekends if needed.

Desirable

Knowledge of welfare benefits, housing law, and trauma-informed practice. A relevant qualification in housing, health and social care, or community work.

Why Join Us?

At Care Stream, we believe everyone deserves safe, stable housing and the right support to thrive. You'll be part of a passionate team making a real difference every day, with opportunities for professional development and growth.

Closing Date

: Friday 18th Nov 2025

Job Type: Full-time

Pay: 27,500.00-30,000.00 per year

Application question(s):

What skills or personal qualities do you have that would help you support vulnerable adults? Do you have experience working in supported housing, social care, or a similar setting? If yes, please give details. Have you ever supported people experiencing multiple disadvantages (e.g. mental health, substance misuse, domestic abuse)? Do you have knowledge or experience of welfare benefits, housing law, and/or trauma-informed care? Are you willing to work flexibly, including occasional evenings or weekends if required? (Yes/No) Please tell us why you are interested in working as a Support Worker at Care Stream.
Work Location: In person