Job Description

At Pobl, we believe that good homes, strong partnerships, and compassionate services can transform lives. We are proud to support people and communities across our supported housing services and we're now looking for a Supported Housing Partnerships Manager to help us take this work forward. This is a Full Time, Maternity cover role until 31st July 2026. This is a role for someone who enjoys building relationships, solving complex challenges, and leading others to do their best work. You won't be delivering direct support, but your impact will be felt every day by the people who live in our supported housing schemes.

What is great about the role?

This is a role where no two days are the same. You'll combine strategic thinking with hands-on problem solving, visiting schemes, supporting your team, and shaping services that make a real difference.


You'll have the opportunity to:


Lead and inspire a team to deliver excellent housing services Influence and develop supported housing partnerships and contracts Improve customer experience through innovative and compassionate approaches Work closely with multiple stakeholders to shape services for the communities we support Make services sustainable, future-focused, and responsive to changing needs
If you enjoy solving complex challenges, building strong relationships, and helping others perform at their best, this role offers all of that and more.

Where does the role fit in?

This role sits within Pobl's housing services and reports to the senior leadership team. You will lead a small team of Supported Housing Partnerships Officers and work closely with colleagues across housing, compliance, safeguarding, and customer accounts.


You will also represent Pobl externally, building strong relationships with managing agents, support providers, commissioners, and other multi-agency partners. Although the role is flexible, it is not home-based. You'll spend much of your time visiting schemes, seeing services in action, and meeting partners to understand what's working well and where improvements can be made.


You'll be at the heart of ensuring supported housing services are safe, compliant, sustainable, and genuinely focused on the needs of residents.

What skills and experience do you need?

We know people gain experience in different ways- if you don't tick every box, but feel inspired by this role, we want to hear from you.


You'll need:

Team leadership experience

- able to coach, support, and motivate colleagues to deliver excellent services

Supported housing knowledge

- experience managing services and working with external providers or partners

Contract management skills

- experience with service agreements, leases, or partnership contracts

People skills

- confident negotiator, influencer, and trusted partner across a range of stakeholders

Clear communicator

- able to explain complex information clearly, both verbally and in writing

Problem solver

- able to analyse information, make sound decisions, and take a balanced approach to challenges

Organised and flexible

- can manage competing priorities calmly and effectively

Inclusive mindset

- committed to equality, diversity, and inclusion in all aspects of your work

What are the pay and benefits?

Time off and Flexibility

Based in Cardiff with regular travel in Cardiff and surrounding Local Authorities. Meetings may be held at our Cardiff, Newport or Swansea offices. Working days are predominately Monday to Friday days or you can work compressed hours on a 9 day fortnight. 26 days holiday plus Bank holidays. Rising to 31 days with an extra day for each full year of service. Maternity & Adoption Leave: 20 weeks Paternity Leave: 3 weeks

Money and Pensions

The exact salary is 44,121 for a 37 hour, Full time, maternity position until 31 st July 2026 45p per mile for mileage allowance Pension Choices: Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, Defined Benefit (DB) 1/80 th of final salary for every year of service. 3 x Life Cover linked to pension membership Saving scheme with competitive interest rate Give As You Earn scheme for tax efficient charity donations From 1 st April 2026 the option to be either weekly or monthly paid.

Your Wellbeing

Sick Pay, rising with length of service up to 6 months full pay after 4 years. Eyecare: Up to 100 reimbursement towards eye tests and glasses. Free counselling, coaching, wellbeing team, and OH service to all colleagues Annual Health Check Health Cash Plan

Getting Around

Salary sacrifice Electric Vehicle Lease Scheme (subject to eligibility) Cycle to Work Scheme

Your Development

Continuous professional training and development Leadership development programmes Professional memberships needed for your role are reimbursed Career coaching Support with funding and time for qualifications

Perks & Recognition

Long Service Awards Blue Light Card Eligibility giving discounts at 15,000 brands. Colleague Discount platform.

FREDIE

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.

How do you apply?

If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV, short/ focused cover letter along with a few contact details so that we can get back in touch with you.


If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact group.talent@poblgroup.co.uk or 0300 3735262

Who are Pobl group?

Pobl is a compassionate, authentic, and progressive housing and care and support organisation, providing safe homes, personalised support, and vibrant communities where people can thrive. We listen to our customers, understand their needs, and constantly improve how we deliver services. At Pobl, we are committed to being inclusive, people-focused, and innovative, working together to make a positive difference in the lives of residents and communities every day.