Job Description

At Pobl, we're committed to creating safe homes and building strong partnerships that truly make a difference. We're excited to be recruiting three Supported Housing Partnerships Officers to join our Homes & Communities team. This is a dynamic and rewarding role where you'll collaborate with internal teams and external partners to ensure our supported housing services remain safe, compliant, and deliver the best possible outcomes for residents. These opportunities have arisen as a result of growth within the team.

Where does the role fit in?

You'll be a key member of Pobl's supported housing team, reporting directly to the Supported Housing Partnerships Manager. In this role, you will work alongside colleagues across housing, compliance, and safeguarding teams, as well as external partners such as managing agents, support providers, and local authorities.


Your work will be central to making sure our supported housing schemes are well-managed, legally compliant, and consistently delivering a high-quality experience for residents. You'll act as the main point of contact for partners, supporting tenancy management, monitoring compliance, and identifying opportunities for service improvement.

What is great about the role?

This role offers a mix of practical, hands-on work and strategic partnership engagement. You'll be out in the community one day visiting a scheme, and the next reviewing performance data, advising partners on tenancy management, or contributing to service improvements.


You'll have the opportunity to:


Build and maintain strong, collaborative relationships with partners and stakeholders Support the delivery of high-quality housing services that make a real difference to residents' lives Work across a range of supported housing schemes and contribute to service development Develop your skills in contract monitoring, tenancy enforcement, and multi-agency working Make a tangible impact on compliance, customer outcomes, and service innovation
If you enjoy problem-solving, working collaboratively, and helping others achieve their best, this role is rewarding, challenging, and varied.

What skills and experience do you need?

We're looking for someone with experience in housing management and a strong understanding of tenancy management, compliance, and partnership working. You'll be confident working with external agencies, managing contracts, and supporting tenancy enforcement or anti-social behaviour cases. Strong organisational skills, attention to detail, and the ability to analyse information and make clear decisions are essential, along with excellent communication and interpersonal skills to build trust with residents, colleagues, and partners. You'll need to be proactive, solutions-focused, and comfortable working independently or as part of a team, with a commitment to equality, diversity, and inclusion in everything you do. Digital confidence and the ability to travel between schemes are also important.

What are the pay and benefits?

Time off and Flexibility

Based in Cardiff with regular travel in Cardiff and surrounding Local Authorities. Meetings may be held at our Cardiff, Newport or Swansea offices. Working days are predominately Monday to Friday days or you can work compressed hours on a 9 day fortnight. 26 days holiday plus Bank holidays. Rising to 31 days with an extra day for each full year of service. Maternity & Adoption Leave: 20 weeks Paternity Leave: 3 weeks

Money and Pensions

The exact salary is 33,102 for a 37 hour, full time, permanent position. We have 3 positions available. 45p per mile for mileage allowance Pension Choices: Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, Defined Benefit (DB) 1/80 th of final salary for every year of service. The successful candidate will need a basic DBS check in place, which we pay for. 3 x Life Cover linked to pension membership Saving scheme with competitive interest rate Give As You Earn scheme for tax efficient charity donations From 1 st April 2026 the option to be either weekly or monthly paid.

Your Wellbeing

Sick Pay, rising with length of service up to 6 months full pay after 4 years. Eyecare: Up to 100 reimbursement towards eye tests and glasses. Free counselling, coaching, wellbeing team, and OH service to all colleagues Annual Health Check Health Cash Plan

Getting Around

Salary sacrifice Electric Vehicle Lease Scheme (subject to eligibility) Cycle to Work Scheme

Your Development

Continuous professional training and development Leadership development programmes Professional memberships needed for your role are reimbursed Career coaching Support with funding and time for qualifications

Perks & Recognition

Long Service Awards Blue Light Card Eligibility giving discounts at 15,000 brands. Colleague Discount platform.

FREDIE

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.

How do you apply?

If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV, short/ focused cover letter along with a few contact details so that we can get back in touch with you.


If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact group.talent@poblgroup.co.uk or 0300 3735262

Who are Pobl group?

Pobl is a compassionate, authentic, and progressive housing and care and support organisation, providing safe homes, personalised support, and vibrant communities where people can thrive. We listen to our customers, understand their needs, and constantly improve how we deliver services. At Pobl, we are committed to being inclusive, people-focused, and innovative, working together to make a positive difference in the lives of residents and communities every day.