Supporter Care Administrator Job in Northern Ireland Hospice

Supporter Care Administrator

Newtownabbey, NIR, GB, United Kingdom

https://www.mncjobs.co.uk/company/northern-ireland-hospice

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Job Description

This role is the first point of contact for people getting in touch with Northern Ireland Hospice, whether by phone, email, or in person. It's about giving everyone a warm, professional welcome and helping them with their enquiries. A big part of the job is keeping our supporter and donation records up to date and accurate using our database. You'll help process donations, manage data from online fundraising platforms, and send out thank-you messages and campaign letters. The role also includes general admin tasks like handling post, managing appointments, supporting events, and making sure we follow data protection and fundraising rules. It's a key role in helping the team run smoothly and making sure our supporters feel valued.

What we're looking for:

A customer-focused attitude and a passion for delivering excellent service Strong communication skills and a friendly, approachable personality A team player who's eager to get stuck in and help wherever needed Enthusiasm to support our charity's mission of providing vital care to those who need it most

What we offer:

37 days annual leave, including bank holidays Access to employee wellbeing programs and occupational sick pay Employee Assistance Programme including access to 24/7 Doctors support. Cashback health scheme Special offers at over 600 leading high street and online retailers Various salary sacrifice schemes.
For further details, kindly review the and Specification. Should you have any queries, please do not hesitate to reach out to a member of our People & Organisational Development Team at 02890 781836.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons

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