Job Description

This role matters:

As a local charity, the Hospice relies on the generous support of our amazing local community and as St John's enters its 40th anniversary year this is a unique opportunity to join our dedicated Supporter Care team to provide additional support throughout this milestone year of fundraising activity - could it be you?

Our Supporter Care Team put our supporters at the heart of everything they do, to ensure they feel connected and valued whilst generously supporting the work of St John's Hospice.

We are looking for a competent administrator and data handler who will process online and offline supporter donations, ensuring that donations are processed and acknowledged quickly and efficiently. You will also deliver first-class service to all our donors and prospective supporters face-to-face, over the phone and in writing.

This is a role that would suit someone with excellent people skills, who has an eye for detail and is committed to the work of the Hospice.

Informal enquiries are welcome, please get in touch!

Why work for St John's Hospice?

We have a generous employment benefits package, including >

7 weeks annual leave per year 8% employer funded pension (NHS pension subject to eligibility)
Continuing professional development Employee Assistance Programme, including cash back on dental, optical & therapy treatments

PAY:

Dependent on pension scheme, based on 21 hours per week.

INTERVIEWS:

Thursday 15th January 2026

For more information and to apply please visit our website (please note that only applications received via our website will be shortlisted for interview).

The job description and person specification are available to download from our website.

Please be aware that this advert may close before the stated deadline if we receive a high volume of suitable applications, therefore we would encourage interested candidates to apply as soon as possible as applications may be reviewed on a rolling basis.

Job Types: Part-time, Fixed term contract
Contract length: 24 months

Pay: 13,726.44-14,141.40 per year

Expected hours: 21 per week

Benefits:

Additional leave Company pension Cycle to work scheme Discounted or free food Free flu jabs Health & wellbeing programme Sick pay
Ability to commute/relocate:

Lancaster LA2 6ST: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Experience:

income processing / financial: 1 year (preferred) Administrative: 1 year (required)
Work Location: In person

Application deadline: 11/01/2026