Job Description

Surveying Sales Administrator & Planner - Fisher Wrathall Surveyors

Lancaster | Full-time, 37.5 hours per week | Monday - Friday, 9am-5pm
Starting salary: 26,000 per annum

We're looking for an organised, motivated and professional Sales Administrator & Planner to join our busy team at Fisher Wrathall Surveyors in Lancaster.

This is a varied role that combines sales administration, diary planning and customer liaison. You'll be the link between clients, surveyors and property professionals--ensuring appointments are efficiently managed, enquiries are handled promptly, and sales are processed accurately.

Key Responsibilities

Receive and convert sales enquiries via telephone and website Liaise with surveyors to ensure correct charges are applied Follow up on sales enquiries by phone and email, recording all activity on the CRM system Process confirmed instructions, including issuing terms and conditions and raising invoices Plan and book survey appointments using the CRM system and Outlook diaries Coordinate with surveyors, property owners and agents to arrange access and scheduling Support the Commercial Surveying and Agency teams with general administration duties

Skills & Experience Required

Experience in telephone sales or client liaison is advantageous but not essential Confident telephone manner and strong communication skills Experience using CRM systems, with accurate data entry and reporting Proficient in Microsoft Office 365 (Excel, Word and Outlook) Experience with Xero or similar accounting software (sending invoices, recording payments) Highly organised with good attention to detail Motivated, positive and able to work independently as well as within a team Experience working in a professional office environment

What We Offer

Starting salary of 26,000 per annum Friendly, professional team environment Varied, fast-paced role with scope to develop Preston city centre office, Monday to Friday, 9am-5pm 28 days holiday, inclusive of bank holidays, increasing with service to 33 days Employee discount with associated businesses Employee Assistance Programme

How to Apply

If you're organised, confident, and ready to take on a busy and rewarding administrative role within a growing professional firm, we'd love to hear from you.

Please send your CV and a short covering letter to apply for this role.

Learn more about us at www.fwsurveyors.co.uk

Job Types: Full-time, Permanent

Pay: From 26,000.00 per year

Benefits:

Additional leave Company events Company pension Employee discount Health & wellbeing programme On-site parking
Work Location: In person