Job Description

Job Title:

Surveyor

Contract Type:

Permanent

Salary:

43,632.68 per annum

Working Hours:

40 hours per week, full time

Working Pattern:

Monday to Friday, Hybrid

Location:

Arlington, London

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Surveyor

The Surveyor is responsible for carrying out all aspects surveying duties. Conducting detailed surveys, assessments, and evaluations of properties to support the planning and execution of works projects. This role involves providing technical expertise, preparing reports, and ensuring compliance with all relevant standards and regulations

About you

We are looking for someone who


Experience of carrying out HHSRS and property condition surveys. Minimum of HNC/HND Building Studies, Surveying or Estate Management or equivalent. In depth understanding of the National Housing Federation Schedule of Rates

Why Riverside?

At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.


We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.


Working with us, you'll enjoy:


Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.


Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.


This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered.

Role Profile

Agree schedules of works and prepare detailed specifications relating to works delivered by subcontractors Carry out surveys of properties to identify required repair works, associated materials and estimated timescales for completion, escalating requirements via agreed routes to ensure work is commissioned appropriately and standards are met Monitor subcontractor performance and progress of works on site, carrying out work in progress and post inspections to ensure standard of work delivered is to the level expected. Review and agree variations of work in accordance with business process and procedures. Effectively diagnose property defects and identify the appropriate solution/rectification required. Support project delivery for all relevant workstream related works within a designated area, to ensure quality and compliance standards and customer expectations are met. Undertake pre, work in progress and post inspection surveys and ensure relevant details are accurately recorded, and maintenance records kept up to date. Identify shortfalls in statutory and regulatory standards, ensuring further works are planned and carried out until standards are met and customer expectations are managed appropriately. Effectively diagnose the root causes of Damp and Mould and specify the appropriate resolution. Support contract management in accordance with the appropriate form of contract, commissioning appropriate work orders, including monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Processing payments for approved contracted works. Manage stakeholder and customer enquiries effectively, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution. Attend and effectively contribute to contract management meetings Support the Contract Management team in maintaining and managing subcontractor key performance indicators. Compile a variety of reports such as property condition, stock condition and contractor performance, to a variety of audiences Carry out health and safety surveys in line with HHSRS Support the operational team in carrying out adhoc surveys when required Ensure internal business processes are followed in line with the Group's policy, procedures and statutory requirements. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Ensure that all data protection requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements.

Person specification

Knowledge, Skills and Experience

Essential

Experience of carrying out HHSRS and property condition surveys. Minimum of HNC/HND Building Studies, Surveying or Estate Management or equivalent. In depth understanding of the National Housing Federation Schedule of Rates Effective contract management skills including managing service and maintenance contracts. Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others. Evidence of using sound judgement when making effective decisions. Strong working knowledge and application of cost frame works including schedule of rates. Experience of working within Social Housing Strong knowledge of construction methods. Extensive experience in the building industry, ideally working within a customer focusses housing repair and maintenance team Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business. Excellent team player who can work flexibly to meet business requirements.

Desirable

Relevant health and safety qualification e.g. NEBOSH General, or equivalent. In order to fulfil the requirements of this role, you will be required to work flexibly. * It is a requirement that the role holder holds a current, valid UK driving licence.