Job Description

Overview

We are seeking an experienced administrator who is proficient in MS Office, particularly in MS Outlook calendar. The ideal candidate will have experience of diary management and working to tight deadlines, often with conflicting demands. The suitable candidate will have an excellent telephone manner and will need to be able to deal with multiple requests, particularly during the busy summer season. During the summer months the role tends to be full time with quieter periods November to February. The role requires office cover Monday to Friday. Some flexibility in hours will be considered. This role would involve working within a small office team, although the company employs a number of engineers. No experience of swimming pools is required. The office is based on an industrial estate although the local retail parks can be reached on foot.

Salary is 22,000 pro rata. Ideally the candidate will be able to work 6 hours a day, 5 days a week, with an increase in hours over the summer months. No weekend work is required.

Responsibilities

Organising and diarising weekly pool valets, summer openings and winter closures Multitasking and using the MS Outlook Calendar in an optimal way to try to ensure customer satisfaction. Organising and diarising service breakdown call outs and site visits for Senior Engineer/Director. Liaising with swimming pool engineers regarding call outs and service visits. Liaising with clients and members of the public - on the phone, face-to-face and via email. Generating invoices and processing payments. Liaising with suppliers to seek advice, problem solve and order equipment pertinent to the pool industry. Responsible for stock control via an EPOS system. Preparing and sending out of quotes. Dealing with customer complaints and managing customers' expectations.
Job Type: Part-time

Pay: 22,000.00 per year

Expected hours: No less than 30 per week

Benefits:

Casual dress Company pension On-site parking
Work Location: In person