Job Description

Shape the implementation of our new Student Record System (SRS)



This is an exciting opportunity for an enthusiastic and dedicated administrator to join our Student Records team to support us in the next stage of our journey in implementing our new Student Records System (SRS).

About the role

The Student Records team plays a central role in managing the University's Student Records System (SRS) and in shaping and delivering efficient student records processes that support institutional objectives, enhance the student experience, and align with regulatory requirements.



Reporting to our System Manager, you will support a diverse range of day-to-day tasks within the annual academic cycle. Working proactively within the Student Records team, you will provide administrative support across the team, often acting as the first point of contact for queries and requests from users and other stakeholders by providing support for the day-to-day management of relevant generic email accounts and Sunrise.

You will:

Contribute to the planning and implementation of system updates and upgrades. Support the of checking user access requests, the creation of accounts, resetting passwords and updating details for a wide range of users and stakeholders. Liaise with a range of stakeholders to ensure published information on internal SharePoint sites, as well as other appropriate communication channels, is correct and up to date.

For this role, you will need to be on site 3 days a week. Although we can accommodate working from home for this role, flexibility to be on-site will be expected due to business needs.



For an informal discussion to find out more about the role then please contact Jo Bradshaw or Donna Strickland: by email at joanne.bradshaw@plymouth.ac.uk or donna.strickland@plymouth.ac.uk

We are looking for a highly motivated individual who can demonstrate:

The ability to prioritise and self-manage. Good interpersonal and communication skills, both written and oral. An attention to detail.

For more information about the job and the person specification, please refer to the job description.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement.



Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Anticipated Interview Date:

Week commencing Monday 24 November 2025

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated.



When joining us, you will receive:

Generous annual leave

: 25 Days Annual Leave

plus

Bank Holidays & Closure Days Generous pension scheme Cycle to Work & Electric Car Scheme Employee Assistance Programme Development opportunities Enhanced family leave Flexible working Retailer discounts On-site nursery

A summary of our comprehensive benefits can be viewed here.

Additional Information

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.