Job Description

Business/Systems Analyst

Location - Kingston upon Thames

Salary - \xc2\xa344,000 per annum

Contract - 6 months

Hybrid - 2 Days on site, Tuesday and Thursday

My client are a global FMCG company who are the worlds leading suppliers of food, home and personal care products and they are now looking for a Business/Systems Analyst to join their team.

Your responsibilities in the role

• Understand the organisation, process and systems for promotional planning, Customer Business Planning and how it integrates with all upstream and downstream systems and processes.
• Maintain complete and accurate process documentation for promotional planning and customer business planning in a timely manner to reflect the latest version of IT and process design used by UKI
• Ensure any relevant master data is maintained accurately, so that promotional planning and customer business planning can take place.
• Provide user support to internal users and partner organisation, and be the point of escalation for matters users are struggling to resolve.
• Complete tasks as defined in the process design, where inputs, approvals or actions are required to be completed by a company employee.
• Identify process improvement opportunities and lead the change management through proactive engagement with users.
• Work with the Finance Controls lead to ensure that all financial controls are compliant and coordinate the inputs for audits.
• Participate in regional and global projects, gathering user input, senior stakeholder guidance and representing the UKI in the design and implementation project teams.
• Lead small to medium size projects within UK and Ireland on either replacements or improvements to systems and/or processes.
• Co-ordinate UAT for new versions or regression testing of the IT tools within their scope (ACTPM promo & Anaplan) including script writing, planning testing, allocating users and ensuring test results are updated and defects and change requests recorded.
• Review total process performance and address any bottlenecks within the process and retrain/escalate where individuals breach the SLAs. Examples include reporting turnaround times vs. SLAs and analysing tickets / workflow tools within their scope.

Skills and Experience

• Team Player - seeks to put the team success ahead of their own, helping their teammates to be the best they can be through coaching, feedback, encouragement, and sharing their knowledge.
• Personal Leadership - is highly motivated to make the best contribution that they can and bring their best selves. Is able to flex their style, adjust messages and how they are delivered based on the audience and the situation. Demonstrates empathy, emotional intelligence and is able to make connections between different pieces of information.
• Lifelong Learner - is committed to constantly developing themselves, regularly evaluating their knowledge / skills gaps and taking action to continue to develop in these areas.
• Process Leadership & Right First Time mindset - Passion and determination to simplify and deliver great Customer and user experience. Experience of leading or participating in UAT
• Digitally Savvy - Ability to envisage and deliver the benefits of digitisation and process integration Strong digital and data analytics skills. Detailed knowledge of how SAP/TPM/FEU/Kinaxis/EDI/Data Lakes are connected to achieve the end to end process.
• Capable Influencer - Confident networking within the company and with partners. Strong communication skills and ability to adapt style to influence technical and user communities. Ability to prepare and present face to face and online training materials
• Industry Experience - Background in CD, Supply Chain or Finance desirable,
• Project and Change Management - Practitioner in Agile Methodology iOPs capabilities, and able to manage detailed project implementation plans.
• Process Driven - sees the value in getting things right first time, and organises ways of working to make this happen in a repeatable way.
• Analytical Skills - Uses data to drive insight, quickly able to identify to identify problems, root causes, and solutions. Effective at prioritising these for maximum return on time spent.
• Technology Advocate - embraces new technology, seeks to understand how it works in depth and leads for the use of standardised tools within their team.

More information provided upon application.

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