Job Description

This role will be responsible for the processing of new chemotherapy referrals for the Infusion Suite in a timely manner in order to achieve an efficient service for patients and within the national Cancer waiting times targets. Scheduling of all subsequent chemotherapy appointments for patients receiving chemotherapy on the Infusion Suite on both ARIA and Cerner booking systems. Scheduling of blood tests for oncology patients who are on IV, s/c, IM and oral chemotherapy, including the blood test list sent to pathology. To upload new patients on ARIA and process their referrals, including using Casper.



To be a point of contact for patients with queries regarding their appointments, and to pass calls over to relevant healthcare professionals such as nurses, patient navigators or the Chemo hotline if needed. To contact patients with appointment times and answer any booking related queries. To have a robust relationship with Royal Surrey pharmacy and aseptics units, including chemo lists, updates and ensuring the nursing team are up to date with any deliveries and scheduled chemo drop offs. To be present in all bi monthly governance outreach meetings between ASPH and RSFT.



To develop a sound knowledge of chemotherapy and immunotherapy protocols to ensure the correct booking system. This includes recognising the urgency of referrals e.g small cell lung cancers. Be able to plan own workload and provide comprehensive administrative and organisational support for the chemotherapy referrals and highlight any sudden rise in number of referrals to the unit manager and Matron for Infusion Suite and IV at Home. Identify potential breach dates for new patients being referred for chemotherapy, identifying pathway issues that may require expedition or trouble shooting by using own initiative.



Liaise daily with the Nursing Team in the day unit and all oncology CNS in the smooth operational running. To schedule all follow up appointments to ensure a smooth patient pathway. Communicate effectively with patients, medical, pharmacy and nursing staff regarding treatment start dates and overcome any organisational obstacles.