The IT team at Auto Integrate/Fleetio is expanding and has an opportunity for a Systems Administrator to join our team in the United Kingdom. In this role, you'll be responsible for keeping Auto Integrate's IT systems running smoothly for our UK-based team, while partnering closely with the US-based Fleetio IT and Security group to support a growing, distributed workforce.
This is a hands-on, operational role that blends end-user support, systems administration, and ownership of on-prem infrastructure. You'll be a key point of contact for day-to-day IT needs in our Portsmouth office and play a critical role in ensuring our people have reliable, secure, and well-supported technology.
This role offers hybrid flexibility with
on-site work required at our Portsmouth office
.
Who you are
You're a practical, service-minded IT professional who enjoys being close to the work and solving real problems for people. You're comfortable acting as the primary IT contact for a local office, while also collaborating with a global team on shared systems and standards.
You balance responsiveness with structure -- keeping systems secure and well-documented, while making technology easy and reliable for your teammates. You're equally comfortable troubleshooting an end-user issue, managing infrastructure, or coordinating with vendors to keep things running smoothly.
Your impact
Provide frontline IT support for UK-based team members, troubleshooting hardware, software, connectivity, and access issues
Own employee onboarding and offboarding in the UK, including laptop setup, access provisioning, hardware returns, and secure device wiping
Administer Microsoft 365 environments, including Exchange, Teams, SharePoint, OneDrive, user accounts, groups, permissions, and licensing
Manage Azure Active Directory (Entra ID) user and device administration
Own and maintain office and on-prem infrastructure, including servers, virtual machines, firewalls, switches, Wi-Fi, VPNs, NAS, and related hardware
Support network and VPN administration, diagnosing and resolving connectivity issues for office-based and remote team members
Perform routine operational IT tasks such as patching, backups, updates, and basic domain administration
Maintain accurate hardware and asset inventories, managing procurement, lifecycle tracking, audits, and secure disposal
Coordinate with vendors and partners on hardware, licensing, renewals, and escalated support issues
Partner closely with Fleetio's US-based IT and Security team on shared tools, projects, and overflow support
Work with IT and Security leadership to ensure systems remain secure, compliant, and aligned with company standards
Your experience
5+ years of experience working in an IT systems, infrastructure, or systems administrator role
Strong hands-on experience with:
Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)
Azure Active Directory / Entra ID
Windows endpoints and device management tools (such as NinjaOne, Intune, or similar)
Experience supporting office-based and on-prem infrastructure, including servers, networking equipment, firewalls, Wi-Fi, and VPNs
Comfort providing end-user support and acting as a primary IT contact for a local office
Experience managing IT hardware inventories and asset lifecycles
Ability to work independently while collaborating effectively with a distributed, global team
Strong documentation, organization, and communication skills
Willingness and ability to provide
regular on-site support in Fleetio's Portsmouth, England office
Considered a plus
Experience working in a hybrid or multi-entity organization
Familiarity with security best practices, access controls, and identity governance
Experience coordinating with managed service providers or Microsoft Cloud Solution Provider (CSP) partners
Benefits
Health/dental/vision coverage options
Incentive stock options
PTO
Community service funds
Professional development funds
Wellbeing fund
Business expense stipend
New high-end laptop + new hire equipment stipend
More About Our Team and Company
Auto Integrate has recently joined Fleetio as both companies build a world-class platform that improves the day-to-day of fleet operators across North America. Check out the following article to learn more: https://www.fleetio.com/resources/press/fleetio-raises-series-d-and-acquires-auto-integrate
Auto Integrate makes what was an incredibly slow and painful process of getting a leased vehicle repaired entirely frictionless. Auto Integrate is growing fast, and we have a number of challenges to overcome to allow us to scale effectively.
We want the kind of people who like to work as part of a high-performing team, treat their colleagues exceptionally well, and have fun whilst consistently delivering high quality. The kind of people committed to going out of their way to help their teammates in the short term, and pushing them to improve in the long term by helping them to get better at what they do.
Auto Integrate provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. Employment decisions are based on qualifications, merit, and business needs.
Job Type: Full-time
Pay: 49,000.00-66,000.00 per year
Benefits:
Casual dress
Company events
Employee stock purchase plan
Private medical insurance
Work from home
Application question(s):
This is a hybrid role that requires an in-office presence at a minimum of once a week, but at times you will be required to be in-office more frequently depending on the support needs of employees. Are you open to working from our Portsmouth office on an as needed basis?
Work authorisation:
United Kingdom (required)
Work Location: Hybrid remote in Portsmouth PO6
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