Job Description

Join Kainos and Shape the Future
At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.



We believe in a

people-first culture

, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.



Ready to make your mark?

Join us and be part of something bigger.

Main Purpose of the Role & Responsibilities in the business

As a Business Support Associate in Kainos, you will be responsible for providing high quality administrative services and processes that support the core business at Kainos. You will be accountable for delivering high quality work in line with company policies and process guidelines. You will be working as part of a team to effectively deliver support to the core business.

Primary responsibilities include:

IT Equipment Coordination:

laptop provisioning and peripheral requests for new and existing staff, and kit retrievals from leavers.

Stakeholder Engagement

: Liaise with external vendors to resolve order and courier-related issues, ensuring smooth delivery and service continuity.

Documentation:

Maintain accurate records of orders, tickets, and device movements

Policy Compliance

: Ensuring all tasks are completed in accordance with company policies and process guidelines.

License Management

- Supporting the allocation of required licenses by adhering to internal guidelines and helping to troubleshoot any related problems.

Minimum (Essential) Requirements:

Previous experience in logistics or administrative roles. Experience with Office 365 Suite (Word, Excel, Outlook) or equivalent. Strong time management and planning skills. Demonstrated ability to manage multiple tasks simultaneously Thrives under pressure while maintaining composure and productivity. Ability to complete tasks within deadlines and prioritise accordingly. Good verbal and written communication skills with both staff and external stakeholders.

Desirable Skills:

Familiarity with JIRA, Kimble, SharePoint or Workday.

What we offer:

Comprehensive Training plan. Supportive & flexible working environment. Comprehensive benefit package. Team networking events. Defined career pathways.

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.





Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.





We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.