Job Description

Systems Integrator - Veterinary Digital Operations

Location:

Remote / Hybrid (UK-based preferred)

Company:

Virtue Vets

Contract Type:

Full-time / Contract (Initial 6-9 Months, with potential extension)

Start Date:

Immediate / Flexible

About Virtue Vets

Virtue Vets is a rapidly expanding network of modern veterinary clinics that combines compassionate care with cutting-edge technology. With multiple sites across the UK and a strong digital backbone, we are building a unified

Digital Back Office

, a fully integrated system that streamlines everything from patient communication and HR to clinical operations and analytics.

To support this mission, we are seeking a

Systems Integrator

with strong experience in cloud platforms, APIs, and automation tools to design and deliver seamless integrations across our ecosystem.

Role Overview

The

Systems Integrator (SI)

will be responsible for connecting and customising Virtue Vets' existing systems to ensure smooth data flow, unified reporting, and improved operational efficiency.
You'll collaborate with internal stakeholders, IT vendors, and management to deliver a cohesive, automated, and scalable digital environment for our clinics.

This role is hands-on and ideal for someone who thrives at the intersection of IT, software, and process optimisation.

Key Responsibilities

1. Systems Integration & Architecture

Design, build, and maintain integrations between:

Provet Cloud

(Practice Management Software)

Microsoft 365

(SharePoint, Outlook, Teams, OneDrive, Power Automate, Power BI)

Breathe HR

(HR & leave management)

3CX Telephony

WhatsApp Business API / Meta Business Suite

CRM (ActiveCampaign or HubSpot)

Website & Google Analytics Develop secure and reliable data flows between these systems using REST APIs, Power Automate, or middleware (e.g. Zapier, Make.com, or custom Python/.NET scripts). Document all integrations in clear, version-controlled repositories.

2. Workflow Automation

Analyse operational workflows (HR, onboarding, scheduling, client communications, etc.) and automate them using

Power Automate

and

SharePoint Lists

. Create automated approval, notification, and reporting pipelines for internal tasks (e.g., new hire onboarding, supplier approvals, clinic performance dashboards). Develop and maintain Power BI dashboards to consolidate clinical, operational, and financial data.

3. Customisation & Optimisation

Customise

Provet Cloud

,

Breathe HR

, and

3CX

to suit Virtue Vets' internal processes -- e.g., adding custom fields, triggers, and templates. Optimise Microsoft 365 structure (SharePoint folder access, Teams channels, OneDrive permissions) for better collaboration and compliance. Implement single sign-on (SSO) and unified identity management across systems.

4. Security, Governance, and Compliance

Ensure all integrations comply with

GDPR

,

ISO27001

, and internal security policies. Implement secure authentication (OAuth2, API keys, MFA). Maintain audit logs and documentation for all API interactions and automation workflows. Coordinate with

vendors

to align system access with Intune device policies.

5. Collaboration & Stakeholder Management

Work with clinic managers, the Operations Lead, and IT Vendors to translate business requirements into integration blueprints. Provide technical documentation, SOPs, and handover guides for internal staff. Deliver training and support for automated workflows and new system features.

Required Skills & Experience

Proven experience as a

Systems Integrator

,

Automation Engineer

, or

Technical Consultant

(preferably in multi-system or multi-site environments). Strong understanding of:

API integration

(REST, JSON, Webhooks)

Microsoft Power Platform (Power Automate, Power BI, Power Apps)

Microsoft 365 Admin, SharePoint, Intune, Azure AD

Database design

and

data mapping

across cloud systems

Automation tools:

Power Automate, Zapier, Make (Integromat), or equivalent Hands-on experience integrating at least one

practice management

or

CRM system

(e.g., Salesforce, HubSpot, Provet Cloud, Cliniko, etc.) Strong grasp of

GDPR

,

data security

, and

role-based access control (RBAC)

. Excellent documentation, communication, and troubleshooting skills.

Desirable Skills

Familiarity with

Python

,

JavaScript

, or

.NET

for building custom connectors. Experience with

Azure Functions

or

AWS Lambda

for serverless integration. Prior experience in healthcare, veterinary, or other regulated environments. Understanding of

telephony APIs

(3CX, Twilio, WhatsApp Business API). Knowledge of

AI-assisted automation

(e.g., Copilot, ChatGPT API, or custom AI integrations).

Personal Attributes

Highly organised, methodical, and detail-oriented. Proactive problem solver with a "systems-thinking" mindset. Strong communicator who can translate technical requirements into business outcomes. Comfortable working independently and collaboratively in a distributed environment.

What We Offer

Opportunity to lead digital transformation in a growing veterinary group. Collaborative, forward-thinking culture that values innovation and efficiency. Flexible working hours and hybrid/remote setup. Competitive compensation package (open to both contract and permanent arrangements).

Application Process: Please apply on our HR Platform:

https://hr.breathehr.com/v/systems-integrator-veterinary-43764

Please include the following in your application:

Short summary of your integration experience (specific systems/tools integrated). Example of an automation or API integration project you've delivered. Availability and preferred working arrangement (contract, part-time, full-time).

Example Integration Projects You May Work On

Provet Cloud ? Microsoft 365

: Sync client appointments to Outlook and Teams.

Breathe HR ? Power Automate

: Automate onboarding workflows for new hires.

3CX ? CRM

: Capture inbound call details and link to client profiles.

WhatsApp Business ? Provet Cloud?3CX

: Enable appointment reminders and follow-ups via chat.

Power BI Dashboards

: Consolidate clinic, HR, and financial data into a single reporting layer.
Job Types: Full-time, Temp to perm
Contract length: 6 months

Pay: 50,000.00-60,000.00 per year

Work Location: In person