Job Description

We're looking for a detail-oriented individual who thrives on problem-solving, customer service, and continuous improvement within a dynamic HR systems environment.

About the role

Working within the HR systems team, you will provide a customer focused, first-line system support and associated administration duties for the HR & Payroll system. This includes managing a dedicated email inbox and dealing with day to day enquiries from internal and external customers. The HR & Payroll System comprises many modules which also includes our online recruitment system for University job vacancies, Employee Self-Service and Manager Self-Service as well as other devolved user access.



For this role, you will need to be on site 4 days a week. Although we can accommodate working from home for this role, flexibility to be on-site will be expected due to business needs.



For an informal discussion to find out more about the role, please contact Rebecca Leach-Barry via email at rebecca.leach-barry@plymouth.ac.uk



This position is not eligible for Skilled Worker visa sponsorship. The successful candidate must hold the legal right to work in the UK.

What we're looking for

You will:

Provide administrative support to system upgrades, which includes planning, administering and testing, ensuring all relevant testing has been completed by the HR team. Be required to develop and maintain our HR Sharepoint webpages which provide a wealth of information for our customers. Have a keen interest in systems and be able to demonstrate examples of delivering high levels of customer service in an effective, flexible way when providing detailed advice and guidance. Have a pro-active and problem-solving approach. Be required to work collaboratively, seeking continuous improvement where possible, whilst ensuring attention to detail.

For more information about the job and the person specification, please refer to the job description.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, skills and experience elements of the job description in your supporting statement.



Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated.



When joining us, you will receive:

Generous annual leave

: 25 Days Annual Leave (pro rata if part-time)

plus

Bank Holidays & Closure Days
Generous pension scheme Cycle to Work & Electric Car Scheme Employee Assistance Programme Development opportunities Enhanced family leave Flexible working Retailer discounts On-site nursery

Pro rata if part-time/fixed term contract*



A summary of our comprehensive benefits can be viewed here.

Additional Information

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.