Job Description

Location:

Folkestone, UK

Job Type:

Full-time

Salary:

25,000- 27,500 (depending on experience)

About Us

AGI Global Logistics is one of the fastest-growing logistics companies in the UK.

? 15 offices across the UK and Europe

? 250+ global network locations

? 160 team members delivering expert road, sea, and air freight solutions

As we continue to grow, we are looking for talented individuals to join our team.

The Role

This is an exciting opportunity to support our Head Office with its IT needs.

We are looking for someone with a keen interest in IT and systems who can start making an impact from day one.

Key Responsibilities:

Manage the Systems Support email inbox and helpdesk queries, ensuring issues are prioritised and logged appropriately in a Trello workspace. Provide administrative support with diary management including scheduling meetings and appointments via Microsoft Teams. Assist in testing system updates and new features to ensure smooth implementation and functionality. Analyse reported issues, testing / recreating and escalate as necessary Liaise with external support providers to coordinate and resolve technical queries. Contribute to research and development projects as needed, supporting innovation and continuous improvement. Provide cover for the Group Head of Systems when needed.

What We Offer

Salary of 25,000- 27,500 (depending on experience) 25 days holiday plus bank holidays Contributory pension scheme Cycle to Work scheme Contributory Health Cash Plan Long service reward scheme Members Assistance Programme Access to free and discounted financial advice Full use of industry-leading systems and software Friendly and sociable team environment Smart casual dress code On-site parking Unlimited free tea and coffee (plus regular cake and biscuits)

What you'll bring:

Strong resilience and positivity particularly in challenging situations The ability to develop and build strong and personable relationships over the phone and in person with a broad range of individuals The ability to work in a fast-paced environment and be a strong team player The ability to keep self-motivated High attention to detail Accountability to yourself and others Analytical and ambitious High IT literacy skills
Interested? Apply today and join our growing team!

Job Types: Full-time, Permanent

Pay: 25,000.00-27,000.00 per year

Benefits:

Company pension Referral programme
Schedule:

Monday to Friday
Ability to commute/relocate:

Folkestone, CT19 4RG: reliably commute or plan to relocate before starting work (required)
Work Location: In person