Systems Support Manager (asset Management)

Glasgow, United Kingdom

Job Description

At Network Rail, our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter.
Scotland's Railway is part of this large family, and it covers a large geographical area from the Borders to Thurso at the far tip of the North East of Scotland, accounting for almost 20 per cent of the UK rail network. We provide rapid access along busy commuter routes to our seven cities, servicing the varied needs of our business and leisure commuter services, including cross border services and rural services. We have up to 50 freight services operating every day and we are steadily building capacity for this to grow. Our ambition to be responsive to passengers and freight users, drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues and protecting safety and wellbeing.
Our colleagues are encouraged to work flexibly as we know that busy lives don't always fit around a traditional working pattern, if you need flexibility to complete your role just let us know and we will do our upmost to help you to invest in your career with us while balancing other aspects of your life.
We're also a employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone.
Brief Description
The Engineering & Asset Management function of Scotland's Railway is responsible for providing engineering services that support the delivery of a safe, efficient railway network. A new team is being established, and we are recruiting for a 2 x System Support Managers (Asset Management) to assist with leading and directing system and database management processes within Engineering and Asset Management. You will provide direction and support on the use of the systems and databases and all aspects of asset data management to provide accurate and current data quality and systems management.
About the role (External)
Here are some of the duties your role will include: -
Manage, coordinate, and validate the upgrade, update, maintenance and utilisation of all systems and databases within asset management.
Provide direction and support including briefings on the use of systems and databases within asset management.
Manage the collation of information from asset management and third parties such that systems and databases are updated to provide accurate information at all times.
Manage data quality within systems and databases to meet corporate requirements.
Manage the integrated risk management process. If required, maintain, and update the Active Risk Manager Database.
Resolve issues that adversely affect the effective performance of systems and databases.
Monitor, audit and report on the accuracy, receipt and updating of data.
Provide information to support delivery of business plans and improvement initiatives and project works.
Provide analysis and management reports as required to support asset management. Make recommendations where management action is required.
Accurately update systems, databases and records as required including the Hazard Directory.
What you will bring to the role: -
Good knowledge of maintenance systems and databases
Good analytical skills
Good interpersonal, communication and organisation skills
It's desirable if you have it to help give you context to the role: -
Knowledge and experience of Microsoft Forms, Power Apps and CoPilot
Knowledge and experience of Enterprise Asset Management Systems
Good understanding of geospatial datasets and related management systems
Knowledge of asset management, maintenance delivery processes and techniques
#LI-SY1
How to apply (External)
Salary: Starting at 35,582 and rising to 42,218 per annum.
Network Rail Benefits -
Closing date: 03.11.2025. Please get your application in as soon as possible, we may close the advert before the listed closing date if we receive enough applications. Late applications will not be accepted.
Please note the recruitment process for this role is a competency-based interview.
Click 'apply now' to apply.
We're dedicated to creating an and we welcome applications from everyone!
Network Rail is a and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles. You can visit for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.
All offers of employment are conditional upon satisfactory completion of pre-employment checks.
Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail. You should demonstrate your personal dedication to safety on your application.

Skills Required

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Job Detail

  • Job Id
    JD4111442
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £35,582-42,218 per year
  • Employment Status
    Full Time
  • Job Location
    Glasgow, United Kingdom
  • Education
    Not mentioned