We are seeking a friendly and professional Host to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient seating arrangements. This role is essential in creating a positive experience and requires excellent communication and hospitality skills.
This job has great benefits including service charge and tips, staff parties, employee discounts and sick pay.
Responsibilities
Greet guests upon arrival with a warm and welcoming attitude.
Escort guests to their tables, presenting menus.
Attention to detail ensuring a tailored experience to each customers needs.
Handle guest inquiries and complaints professionally, striving for excellent guest services.
Assist in maintaining cleanliness and organisation of the front-of-house area.
ensuring tables are stocked with glasses and drinks mixers throughout the duration of the shift.
Skills
Strong hospitality skills with a focus on guest satisfaction.
Excellent communication skills.
Ability to multitask in a fast-paced environment while maintaining attention to detail.
Being able to handle customer queries or complaints with a positive attitude.
Job Types: Full-time, Part-time, Zero hours contract