Job Description

Who We Are

At Metropolitan Gaming, we don't just offer jobs--we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we're the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle.

The Perks of Being Part of Metropolitan

At Metropolitan Gaming, we know that our people make the magic happen--and we're here to reward that. From day one, you'll be part of a high-energy, high-performance team with plenty of opportunities to grow, thrive, and shine. We invest in your future with regular training and development, and we make sure your time with us is as rewarding as it is exciting.


Here's what you can look forward to:


50% off food and beverages in all our UK venues Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more Company Sick Pay Company Pension Life Assurance Refer a friend incentive Financial advice services Employee health and wellbeing services Virtual GP Services Season Ticket Loans Employee assistance programme: A confidential helpline providing 24/7 advice and counselling Cycle to work scheme

The Role

We're looking for a sharp, organised, and proactive Talent Acquisition Coordinator to join our dynamic People Team. In this role, you'll be the key support for hiring managers across all seven of our locations, helping to keep the recruitment process running seamlessly and efficiently.


From managing the admin flow to keeping our ATS (Talos) running smoothly, you'll be right at the heart of what keeps our people operations moving. You'll be confident in setting up and following processes, but also flexible enough to adapt, think on your feet, and step outside the usual approach when the situation calls for it. If you thrive in a fast-paced, collaborative environment, this could be the perfect fit.


This is a hybrid role, based two days a week at one of our four stunning central London venues, one day in our vibrant support office, and two days working remotely

System Management

Maintain and update the Applicant Tracking System (ATS) to ensure data accuracy and process efficiency Troubleshoot ATS-related issues and liaise with the provider when needed

Stakeholder management

Act as the key point of contact for hiring managers across all departments Train and guide hiring managers to follow structured, consistent recruitment processes

Job Adverts

Ensure all job adverts are accurate, up to date, and reflect the latest role requirements Track advert expiry dates and re-post or update when needed to maintain visibility Ensure adverts are live on all relevant platforms (ATS, job boards, careers site) without delays

Hiring Manager Training

Train hiring managers and new users on how to use the ATS effectively

Reporting

Identify and highlight any delays or bottlenecks in the hiring process Track and report on interview volumes by location, department, and hiring manager

Administration

Manage the recruitment inbox, ensuring clear, professional, and prompt communication that builds trust and keeps processes flowing

Who You Are

A self-starter who demonstrates initiative, actively seeks improvements, and takes responsibility for optimising processes. A skilled communicator (written and verbal) who enjoys team collaboration and building relationships Resilient and remains calm under pressure. A team player with a positive can-do attitude.

You Will Have

2+ years of experience in recruitment or as an HR generalist (well-suited to someone looking to transition from an agency background; experience with ATS platforms is a strong advantage) Experience with basic web-based tools and products like (ex. Outlook, Excel, Word)

Please Note: You must be aged 18 or over and have the right to work in the UK.