Job Description

At Harrods, our Talent Acquisition team is passionate about finding and nurturing exceptional people who help us deliver the unforgettable experiences our customers expect. We're looking for a curious and analytical Talent Acquisition Analyst to join us -- someone who loves diving into data and turning numbers into stories that drive smarter hiring decisions. You'll work closely with our recruitment and people teams, using insights to shape how we attract, hire, and develop talent across the business. If you're ready to make a real impact through data and collaboration, this is the perfect role for you.

About the Role

In this role, you will be responsible for...

Gathering, analysing, and interpreting recruitment and talent data from multiple sources to uncover trends and insights that help our team work smarter. Creating clear, visually engaging reports and dashboards that make complex data easy to understand and act on. Monitoring key recruitment metrics like time-to-fill, candidate conversion, and offer acceptance rates to track how we're doing and where we can improve. Partnering with the Talent Acquisition team to share insights that shape hiring strategies and drive operational excellence. Assessing the effectiveness of attraction channels and working alongside our Talent Attraction & Employer Brand Manager to optimise how we bring in great candidates. Supporting forecasting and workforce planning efforts by analysing market trends and predicting hiring needs. Identifying process bottlenecks or drop-offs in the recruitment pipeline and recommending improvements to keep everything running smoothly. Staying up-to-date with industry best practices and talent acquisition analytics to ensure our strategies are always ahead of the curve.

Depending on your role, you may be fully on-site or have a mix of on-site and home working - this is what we refer to as 'Hybrid'. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.


Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You'll be someone who loves working with data and has a sharp eye for detail, but you never lose sight of the bigger picture. With strong analytical skills built in a Talent Acquisition or HR environment, you're confident turning complex information into clear, actionable insights. You're comfortable using advanced Excel and data visualization tools to present your findings in a way that influences decisions and drives real change.


You thrive in a collaborative setting, juggling multiple projects with ease while communicating clearly with colleagues and senior stakeholders alike. Your high attention to detail and passion for continuous improvement mean you're always looking for smarter, more efficient ways to support recruitment and talent strategies.


Experience with Workday or similar HR systems is a plus, but what really sets you apart is your ability to combine data, business sense, and people skills to help build a winning team.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.


At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.


If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.