Job Description

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire
Talent Acquisition Partner - Customer Facing Teams (12 Months Maternity Cover)

About this role

We have an exciting opportunity for a Talent Acquisition Partner to join our Talent Acquisition Team, on a temporary basis to cover 12 months maternity leave.


You'll be responsible for recruiting high volumes of candidates for our Customer Facing Teams in Operations (Fraud, Collection and Complaints).

What you'll do

Work closely with the business to understand recruitment needs across our Customer Facing teams, post adverts, screen CV's, conduct telephone screening calls and schedule assessment days Proactively source candidates for key priority areas of immediate demand Plan and manage your time effectively to screen a high volume of potential candidates to progress to interview Partner with hiring managers to understand their needs to be able to recruit effectively for their hiring requirements Identify new channels and methods to attract talent to Capital One Have great conversations with potential candidates about life at Capital One and provide good insight into the role you're recruiting for Make offers to successful candidates and provide balanced feedback to unsuccessful candidates At times, there may be a requirement to support with hiring for other business areas, depending on demand

What we're looking for

Highly organised, with a natural sense of urgency as we like to respond to candidates and Hiring Managers as quickly as possible Manage multiple priorities and track progress by recording accurate data The ability to communicate effectively and with confidence is key as you will be the face of Capital One to candidates You'll need to be comfortable picking up the phone and speaking with candidates and hiring managers Great attention to detail We're a collaborative bunch, so you'll need to contribute at team meetings, generating new ideas or discussing opportunities

Where and how you'll work

This position will be based in our Nottingham offices.


We have a hybrid working model which gives you flexibility to work from our offices and from home.


We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.


Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What's in it for you

Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee cafe

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.
If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.


For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com


Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.


Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.



Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.