Job Description

Job details

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Responsible to


Talent, Culture & Inclusion Consultant


Location


Kedleston Road, Derby Campus


Closing date


Wednesday 23 July 2025


Salary


25,698 to 26,875 (for exceptional performers, there is scope for further progression up to 30,907 per annum)


Job grade


ATOS 4


Reference


0132-25


Contract type


Permanent


Post type


Full-time


Adaptive working type


Hybrid

This role will be based on site, primarily in the named location with the opportunity to work remotely available in line with our Adaptive Working Framework.



About the University
We have one simple promise - to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.



The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.



We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 - making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.



Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.


About the College/Department
In People Experience and Culture, we foster a culture of excellence which positively impacts the student experience and supports the University's growth and success. We focus on the wellbeing of our colleagues, and support our leaders to create engaged, goal-aligned teams that power our organisation and community.



We bring a future-focussed approach to people and skills challenges, using data-led insights to partner our colleges and directorates in securing the right people, at the right time, with the right skills, and right culture that allow us to meet our strategic objectives.



TCI's purpose is to evolve and grow the organisation and its people to be future fit, by embedding an inclusive culture to promote a positive employee experience and connect us to our university's purpose.



Our TCI team consist of:


People and Culture Change - This shapes the University's approach to and provision of cultural evolution. It leads on cultural shifts we need to make to shape an employee experience necessary to organisational success. Equity, Inclusion and Wellbeing - Equity, Inclusion and Wellbeing (EI&W) focus on creating a felt, lived, valued and inclusive experience where people feel they have purpose, place, choice and belonging. EI&W enables the University to create psychological safety where people feel they can be their whole self at work by challenging poor behaviours, role-modelling what we want to see, and enabling fair and equitable opportunities. Talent Management and Performance - This area shapes the University's approach to and provision of talent and succession management, performance enablement and assessment. It defines the capabilities we need as an organisation to be competitive and relevant through workforce planning which aims to develop and maintain workforce relevance and close the gap between the talent we need for the future and the supply we have now. People Growth and Potential - People Growth and Potential (PGP) aims to create a learning organisation with curiosity driving experimentation and innovation. PGP defines current and future capability gaps in our workforce and bridges these. About the role
Are you an experienced administrator who thrives on delivering and coordinating a variety of tasks? As our Assistant, you'll take a key role within a future-focused and busy Talent, Culture and Inclusion team, supporting the smooth running of staff development and learning events across the University.



You will be responsible for the day-to-day administration and coordination of a wide range of projects, development programmes, and events, from staff inductions to large-scale conferences. Acting as the first point of contact for our central staff development programme, MyLearning, you will lead the administration behind our learning delivery, liaising with internal colleagues and external facilitators to ensure seamless operations.



This role is perfect for someone who brings a wealth of previous administration and coordination experience, enjoys working both independently and collaboratively, and thrives in a busy, varied environment where staying one step ahead is key. You'll also have the opportunity to support key initiatives and contribute to continuous improvement of our systems, processes, and digital resources.

Interviews will take place onsite, on 4th August 2025.

About You
This role would suit someone with administrative experience who can manage multiple priorities accurately and with attention to detail. You'll be highly IT literate, confident in Microsoft Office, and experienced in coordinating projects or events. Excellent communication skills and a customer-focused approach are essential, along with a proactive and methodical working style.



As the main contact for the University's central staff development programme, you'll have the technical ability to improve systems and processes. Experience in a busy, customer-facing administrative role and strong organisational skills will help you succeed.


Principal accountabilities
Organise, administer and co-ordinate multiple development events at a time, including ongoing programme of workshops, large conferences and our regular induction events alongside day-to-day administration duties covering aspects such as booking hospitality, car parking, registers, minute taking at meetings and committees etc.

Providing a high-quality customer service to both internal and external customers and colleagues, handling enquiries and responding to requests in line with timescales agreed, via telephone, email or in person. The focal point of contact for the University central staff development programme, MyLearning and the L&D function of MyHub.

Provide complete administrative support for TCI team project work, which includes seeking, researching and interpreting key data, generating reports, managing communication and producing project timelines (e.g. Engagement campaigns, Central Induction, Staff Excellence Awards).

Develop effective working relationships with external and internal facilitators, ensuring up-to-date information is obtained and processed in line with Financial Regulations.

Take an active role in the effective operation and maintenance of office procedures, systems and records, liaising with colleagues, managers and customers, as appropriate. Constantly seeking improvements to processes and procedures and looking for opportunities to learn, develop and share knowledge.

Support and co-ordinate for TCI initiatives, networks and committees e.g. Change Champion, EDI networks, Derby Leader, Talent programmes.

Take a proactive role in developing the HR intranet site. Maintain, review and update information held on the intranet site and HR system (iTrent) and MyLearning.

Maintain accurate staff development records, analyse data and produce reports for overall participation, satisfaction, etc.

Following the financial regulations to raise purchase requisitions, track orders and invoices ensuring effective and accurate records to be able to provide a full picture of TCI spend against budget.

Maintain a highly professional and people centred approach, including role modelling the University's values & behaviours.

Provide support for the administration of e-learning.

Where required provide administrative support to other teams, as appropriate.

Person specification

Essential Criteria

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Qualifications

A Levels or equivalent Maths and English IT related qualification up to Level 3 (or relevant demonstrable experience)
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Experience

IT literate - i.e., can use key functions on all core/intermediate Microsoft packages to a high standard, Excel, Outlook, Word and PowerPoint Experience of working in a busy customer service environment Demonstratable administrative/office experience
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Skills, Knowledge and Abilities

Ability to consistently demonstrate a strong customer service ethos Ability to handle competing demands within a fast-paced, dynamic workplace Ability to consistently produce accurate written communication that is well structured Excellent communication skills both written and verbal Ability to work in a team and on own Accuracy and attention to detail Problem solving skills
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Business Requirements

Willingness to work flexibly and be responsive to business needs and customer expectations (will require some early morning work) Willing to travel to other sites Willingness to provide support at University events from time to time e.g., Graduation, Clearing and Open Days, (some of these events occur outside of normal working hours, such as evenings and weekends) Benefits
Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata) Local Government Pension Scheme Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme Access to a variety of staff discounts at high street retailers Discounted onsite gym Cycle to Work scheme A flexible working environment A commitment to personal and professional development

Find out more about rewards and benefitsFind out more about rewards and benefits


Key contact
For further information and informal enquiries regarding the role, please contact Julie Thompson, Talent, Culture and Inclusion Consultant via J.thompson@derby.ac.uk or Lindsey Payne, Talent, Culture and Inclusion Consultant via L.Payne@derby.ac.uk


For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via recruitment@derby.ac.uk.


Important information#

Visa Sponsorship Eligibility

The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.



Please visit Applying from Overseas for more information.




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Equity, diversity and inclusion

The University of Derby is committed to promoting equity, diversity and inclusion, regardless of age, disability, trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief (or none), sex and sexual orientation.



We are Disability Confident Employers, demonstrating our commitment to disability inclusion, and invite applicants to highlight adjustments they may require to ensure equitable participation in our recruitment processes.



Further, we are committed to ensuring an environment which is trans and non-binary-inclusive for all our staff, students, partners, and visitors, and continuously review our policies, guidance and training.



When applying to join the University, you can choose your preferred title, including the gender-neutral title 'Mx'. We also ask our candidates if they would like to share their preferred pronouns. This is voluntary but demonstrates our commitment to inclusivity for trans and non-binary candidates. Once employed, you can add pronouns and preferred names onto our system.



The University of Derby undertakes anonymised shortlisting during the staff recruitment process. This means that, when shortlisting, panel members will not be able to see an applicant's name and will see an applicant number instead. This demonstrates the practical steps we are taking to remove barriers to recruitment by minimising the possible impact of our unconscious bias.



However you identify, we actively celebrate the knowledge, experience and talents each person brings. Our students come from a wide range of backgrounds; therefore we are particularly interested to hear from applicants who will help our leaders and teams be more reflective of our student population.



For more information on equity, diversity and inclusion at the University of Derby, please visit our website.





A university that celebrates you

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Environmental Sustainability

At the University of Derby, we are passionate about embedding sustainability into everything that we do. We aim to bring environmental sustainability into all aspects of the University, including teaching, research and operational activities. In line with the University's strategic framework, we expect all our staff to embed sustainability into their working practices and support the University's objective to reach net zero carbon by 2050.





Environment and sustainability


Unlock your potential and apply today.