Job Description

###

The opportunity

We are seeking a dedicated Training and Competence Supervisor to join our team of supervision experts, supporting our network of partner firms, advisers, and practice supervisors.



This role plays a key part in upholding the high standards of quality and risk oversight that define the Openwork approach.



You will have the opportunity to effectively collaborate with a range of internal stakeholders and be a trusted and integral business partner.



This is a field based role with some travel required.

The benefits:

Salary - up to 46,400 Bonus Scheme - on target bonus - 10% Car Allowance - 4,236 Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5% Critical illness cover Income protection - 1x salary Death in service - 4x salary 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days. A range of other flexible benefits to include private medical insurance, dental insurance and much more.

Your responsibilities will include:

Delivering Supervision according to Openwork's' Assurance Model and Supervision Framework. Ensuring effective oversight and engagement of Practice Supervisors where appropriate. Ensuring risk management approach is applied including effective root cause analysis and remedial actions; positive and collaborative engagement with Partner Firms/Advisor; evidence of good customer outcomes being achieved through intervention. Using MI/Data and critical thinking to identify patterns/root cause and focus Supervision priorities. Influencing positive attitudes and behaviours towards conduct, competence and client outcomes across all stakeholders. Effectively balancing commerciality and regulatory risk in the performance of role. Ownership of own Supervision activities planning and organizing, ensuring regulatory requirements are met and that focus is proactive to address emerging risks. ###

What will you need to succeed?

Mortgage Advice Qualification (essential). Be willing to work towards Level 4 Diploma qualification or Wealth Qualification within 18-months in role. Hold or committed to complete Equity Release Qualification within 12-months in role. To ensure own competence as a Supervisor is maintained to perform role and up to date CPD/SPS/SOS status where appropriate. Experience Supervising Advisers and providing technical guidance and direction as a subject matter expert. Evidence of strong understanding of the FCA T&C handbook and broad understanding of the wider regulatory environment. Experience applying FCA handbook expertise with confidence and flexibility across a wide range of situations. Evidence of creating risk and quality remediation plans suitable for root cause and achieving good client outcomes. Experience working effectively alongside sales and business development teams or evidence of the requisite competencies to do so. The ability to identifies trends and patterns amongst various data sets, use in-depth probing to gather information and identify a range of alternatives. The ability to put others at ease, building rapport, effectively interacting at all levels, taking steps to diffuse conflict and managing disagreements with tact. ###

Why us?

We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential.



We're also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague's individual differences and identities - just like our financial advice, for us, it's personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.