Job Description

Applications are invited for the post of Teaching, Learning and Student Experience Assistant, within the Information, Advice and Guidance Team in the School of Arts, Languages and Cultures. We are seeking to appoint an individual who is motivated to work within a customer service environment and ideally has understanding of the academic and pastoral support procedures and processes in relation to the provision of postgraduate taught/or undergraduate education.


The successful candidate will liaise with key stakeholders: key academic, PS staff and students and will be based within the Student Support Hub in the Samuel Alexander Building.


As an equal opportunities employer, we support an inclusive working environment and welcome applicants from all sections of the community regardless of age, disability, ethnicity, gender, gender expression, religion or belief, sex, sexual orientation and transgender status. All appointments are made on merit.. As we are committed to the principles of the Race Equality Charter Mark, we would particularly welcome applications from the Black, Asian and Minority Ethnic (BAME) community who are currently under-represented at this level in this area.

What you will get in return:

Fantastic market leading Pension scheme Excellent employee health and wellbeing services including an Employee Assistance Programme Exceptional starting annual leave entitlement, plus bank holidays Additional paid closure over the Christmas period Local and national discounts at a range of major retailers

Our University is positive about flexible working you can find out more here


Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any CV's submitted by a recruitment agency will be considered a gift.

Please note, under the new immigration rules this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:

Name: Louise Stewart


Email: louise.stewart@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.

Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application.