Job Description

The Team Administrator provides comprehensive administrative and secretarial support to a multi-disciplinary team within a busy Community Mental Health Team. The role involves managing service user records, handling correspondence, and liaising with external agencies, requiring strong organisational and communication skills.

Important Sponsorship Information for this post:

We are unable to offer a certificate of sponsorship for this post.



Word processing and audio typing for reports, letters, and summaries.



Managing electronic records and filing systems.



Handling incoming calls and messages, ensuring appropriate follow-up.



Communicating effectively with internal teams, service users, and external partners.



Booking interpreters and managing incoming/outgoing post.



Scanning and uploading clinical documents into electronic systems.



Providing reception cover and general administrative support.



Assisting clinicians with IT troubleshooting.



Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.



We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.



Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:



We're Kind



We're Fair



We Listen



We Care



Maintain confidentiality and comply with Trust policies.



Adhere to infection control, health & safety, and safeguarding procedures.



Promote equality, diversity, and uphold professional standards.



Support financial management and resource control.



Deliver excellent customer care and maintain professional boundaries.



Engage in personal development and mandatory training.



Contribute to a safe, respectful, and efficient working environment.