Job Description

We are looking for someone to join our enthusiastic and dedicated team, someone who is willing to provide administrative support. You will be someone who's strengths include planning and organisational skills; excellent time management; and someone who is adaptive and able to respond to the challenges of change and development of an exciting service.



Tasks will include taking phone calls from service users, their families and professionals, minute taking, typing of clinical letters and helping to maintain and input data for a number of audits and systems needed for the smooth running of the service.



Full training will be given for this and other NHS systems if required.



Working as part of a multi-disciplinary team you will need to be able to communicate well and work with professionals from a variety of professional backgrounds and a have a compassionate, holistic and person-centred approach.



Please see Job description and person spec



This will include handling telephone enquiries from patients and their families, carers and professionals in a pleasant and helpful manner ensuring to take accurate messages and communicating information clearly. Some of the telephone calls we take can be distressing but de-escalation support will be offered in such circumstances.



27 days holiday allowance plus bank holidays Excellent training and development opportunities NHS Discounts Employee Assistance Programme

You will receive regular management supervision



The duties include carrying out administrative tasks such as processing new referrals, typing letters and reports, arranging appointments, email management, taking notes a weekly team meetings and ad hoc Professionals Meetings, maintaining databases, data entry, ordering stationery, goods and services, photocopying, scanning and other admin tasks as required. To provide a comprehensive range of administrative services to the team.