Job Description

502217 Croydon, Greater London, United Kingdom Employability Community Services & Development Consulting & Strategy Customer Service Full Time / Permanent Opening on: Jan 7 2026 Closing on: Jan 18 2026

Team Lead

Salary:

45,000 per annum + Package (negotiable based on experience)

Working Pattern:

Regional Office Worker (site based & Homeworking)

Location:

South London (including sites in Croydon)

Your leadership

will be the driving force behind a skilled team of Employment Specialists, ensuring they are empowered, trained, and inspired and create opportunities. Working across the IPS model, you will champion innovation, inclusion, and performance excellence.

Collaboration is key

. You'll work closely with stakeholders, partners, and employers, ensuring employment support is seamlessly integrated with existing services and interventions. Beyond performance, your role is about creating opportunities, shifting mindsets, and transforming workplaces

What You'll Be Doing:

Proven leadership experience

in managing, coaching, and developing high-performing teams within employment support, vocational rehabilitation, or related services. Knowledge and experience of IPS Fidelity.

Passion for social inclusion and supporting people

with mental health conditions, substance misuse issues, disabilities, or other barriers to employment.

Strong understanding of IPS principles

and a commitment to person-centred, strengths-based approaches. Ability to

drive quality, performance

and analyse data.

Demonstrated budget management

and resource allocation experience, ensuring efficient and impactful service delivery. Ability to manage lone working risk assessments, safeguarding protocols, and health & safety considerations for Employment Specialists working in the community Ability to

manage multiple priorities

, ensuring high-quality, on-time, and on-budget delivery of employment support services. A collaborative leader, committed to team development, continuous improvement, and high service quality standards.

Flexibility to travel

and provide hands-on support across multiple sites

What You'll Bring

Management experience in health, employment, or social care services (desirable but not essential Employment services-related qualification (e.g., vocational rehabilitation, social work, or human resources). Experience in developing partnerships with key stakeholders such as NHS services, local authorities, and employers. Experience in voluntary sector management or community-based employment initiatives. Familiarity with the local area, including employment trends and key community organisations.

Desirable but Not Essential:

Knowledge and experience of the

IPS/ SEQF models

and principles. Experience supporting individuals with

complex needs

, including disabilities or long-term health conditions. A background in

community outreach

, stakeholder engagement, or employment services.

At Ingeus, we've spent time listening to our employees to build our benefits package;

25 days of annual leave

plus bank holidays, with the option to trade for additional leave.

EAP Support programme

available 24/7, including 6 free counselling sessions.

Private medical insurance

and

life assurance

. Up to

2 days of Community Giving (volunteering)

each year to support a cause that matters to you.

Eyecare vouchers

to help with glasses or eye care. Online Shopping discounts

Cycle to Work scheme

and

travel season ticket loan

.

Long service awards

to celebrate your commitment.

Salary Finance

offering financial education and advice. The opportunity to purchase extra benefits like

critical illness cover

and

dental insurance

.

We understand that everyone's journey is different, and we're committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments--whether that's help with the application, interview format, or anything else--we're here to listen and work with you to find the best approach.



Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don't hesitate to contact us alewis@ingeus.co.uk to discuss how we can support you

Please note, if we receive a high volume of applications, the role may be closed early.