Job Description

Job Title: Team Lead South Lincolnshire


Salary: 25,500 per annum


Contract: Permanent


Hours: 37 hours per week


Location: This is a Hybrid role which involves community working in South Lincolnshire and some home working.


Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.


We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer's lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Team Lead your responsibilities would include:


Provide day-to-day leadership, motivating and empowering the team to thrive. Recruit, develop, and support staff in line with Carers First policies. Foster a positive culture of continuous learning, role-modelling best practice. Ensure quality through record checks, accurate database input, KPI monitoring, and effective workflow allocation. Work in co-production with carers to identify needs, develop solutions, and shape services. Identify service gaps, create new initiatives, and seek additional funding where possible. Manage a small caseload of complex cases, providing personalised advice and support. Contribute to budget monitoring and updates. Lead safeguarding practice in line with policy and national guidance. Build and maintain strong partnerships with local stakeholders. Promote services through communications channels in line with Carers First brand and values.

About you

To be successful in this role you will need


Experience of leading and managing remote teams, empowering and developing individuals. Strong track record of building partnerships across health and social care. Commitment to equality, diversity, and inclusion in service delivery. Experience of person-centred assessments, co-produced support plans, and safeguarding. Ability to work in co-production, developing innovative approaches to meet carers' needs. Skilled in building positive relationships with colleagues and stakeholders at all levels. Confident in using Microsoft Office, mobile technology, and social media platforms. Experience of using databases to record interventions and manage workflows. Personal integrity, emotional resilience, and alignment with the charity's values. Self-motivated, flexible, collaborative, and able to maintain a healthy work/life balance.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.


Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the 'Apply Now' button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interviews

Shortlisting will commence on 03 September 2025 for applicants who meet the essential criteria. Interviews are scheduled to take place via Microsoft Teams on 17 September 2025.

Carers First is an Equal Opportunities Employer

Positive Collaborative Ambitious