Team Leader

Balerno, SCT, GB, United Kingdom

Job Description

Job Title: Clubhouse Team Leader



Reports to:

Clubhouse Manager

Location:

Currie Chieftains Clubhouse, Malleny Park, Balerno

Contract Type:

Part time

Hours:

Minimum of 25 hours per week Thursday to Sunday

About Currie Chieftains



Currie Rugby Football Club was founded in April 1970 and played its first match against Gala Wanderers in the October of that year.
We've come a long way since our formation back in 1970. These days, we're proud to be competing in the Scottish Premiership where the standard is high, and the demands on the Club are even higher. We have an enviable record in the Premiership as Champions in Season 2023-24 and Play off finalists in Season 2024-25. Running a Club like this takes more than passion and pride, it takes a great team. Without our staff team, we simply couldn't deliver the level of rugby, community outreach, and youth development that we do today.

?Our work in the local community, our growing youth section of over 400 young players, our thriving ladies and girls' section and the increasing crowds we're drawing in every week. In short, this is a Club with history, ambition, and momentum.

Job Purpose



The Clubhouse Team Leader will support the Clubhouse Manager in the day-to-day operation of all clubhouse facilities, including the Main Hall, Bar and Kitchens, Rogerson Suite, Committee Room and associated outdoor areas. The role ensures a high standard of customer service and smooth operations during social events, match days, private functions, and general club activity. The post holder will act as a key point of contact for staff and customers and will help maintain a professional, safe, welcoming, and well-run environment.

Key Responsibilities



Operational Support



Assist the Clubhouse Manager with the daily running of all clubhouse facilities. Oversee matchday operations, social events, and private functions. Cover the Clubhouse Manager's days off when required, acting as Duty Manager. Operate the EPOS system, including end-of-day cashing up/takings.

Staff Supervision & Leadership



Provide clear direction, guidance, and motivation to staff. Ensure team members carry out their duties to a consistently high standard. Delegate tasks effectively and manage shifts in the Clubhouse Manager's absence. Maintain morale, teamwork and high standards of service at all times.

Customer Service



Anticipate and respond promptly to customer needs. Resolve complaints professionally when the Clubhouse Manager is unavailable and provide feedback/outcome after escalation. Ensure facilities remain clean, safe, and tidy throughout and after service.

Stock & Cost Control



Support the Clubhouse Manager with stock movement, stock checks, and storage (including out-of-date stock, complimentary drinks, and raffle bottles). List and report required bar stock for future orders. Assist with managing wage costs by adjusting staffing levels when required.

Business & Community Engagement



Assist with enquiries for facility hire and event bookings. Help identify and implement ways to increase clubhouse footfall (e.g. promotions, themed evenings, events). Contribute ideas to improve member experience and profitability.

Communication & Administration



Act as an effective communicator with club members, committee and board members, customers, and the wider team. Meet weekly with the Clubhouse Manager to review operations, upcoming events, and issues arising.

Requirements



Experience in hospitality, bar/club operations, leisure or events environment. Strong people leadership and supervision skills. Excellent communication and customer service abilities. Ability to act as Duty Manager confidently. A Personal Licence Holder (or willingness to obtain one).

Desirable



Experience using EPOS/cash handling systems. Event/function management experience. Knowledge of health & safety and licensing compliance in a hospitality setting.

Key Benefits



Opportunities for training and professional development Supportive team environment in a respected Premiership club Discounts on clubhouse food and beverages Uniform provided for all staff Potential for increased responsibility and career progression Experience working in a lively, community-focused setting Contribution to the future growth and success of the club
Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: No less than 25 per week

Benefits:

Discounted or free food Employee discount Employee mentoring programme On-site parking Sick pay
Work Location: In person

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Job Detail

  • Job Id
    JD4089369
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Part Time
  • Job Location
    Balerno, SCT, GB, United Kingdom
  • Education
    Not mentioned