Job Description

This role will suit someone who has already worked in retail and who is already in, or is now ready to move up into a more supervisorial position. The rate of pay will be commensurate with level of experience.

As a Team Leader, your primary focus will be to:

Offer an excellent level of customer engagement through offering advice, recommendations and assistance. Maintain the highest standards of hygiene within the store. Support and work effectively with your colleagues. Continually work in a sales driven manner to achieve targets. Drive the team to develop in-store knowledge, skills and confidence and process. Support the other Team Leaders and store manager .

Typical Duties:

Keyholding...opening and closing of the store Greeting and serving customers. Cash handling. Stock merchandising Assisting customers with their purchases and providing product knowledge.. Stock rotation. Pricing control Supporting all departments within the store. Receiving deliveries and completing paperwork required. Maintaining the highest standards throughout. Internal training. Supporting management function.

Qualifications/ Experience:

At least one years previous experience in a convenience retail position. Proven customer service excellence. Determination to drive sale. IT Skills. Knowledge of legal requirements and procedures will be given in online training. Capability to motivate and guide team daily. Support to deliver and train new people. Deadline focused. Flexible within working hours. Ability to support store owner when not on site and act in a professional manner. Strong communicator. Competent to work well under pressure. A real passion for excellent customer service. An enthusiasm for retailing Relevant retail experience. A keen interest in developing a career within the trade. Strong communication skills. The ability to work on own initiative. A good team spirit.
Job Types: Full-time, Permanent

Pay: From 12.50 per hour

Benefits:

On-site parking
Ability to commute/relocate:

Belfast BT15 5AB: reliably commute or plan to relocate before starting work (required)
Location:

Belfast BT15 5AB (required)
Work Location: In person