Job Description

We are seeking a dedicated and experienced

Domiciliary Care Team Leader

to support the delivery of high-quality care to individuals in their own homes. This role involves supervising care staff, ensuring compliance with care plans and regulations, and maintaining excellent communication between service users, their families, and the care team. The ideal candidate will be compassionate, organised, and have a strong understanding of the domiciliary care sector.

Key Responsibilities:

Lead, support, and supervise a team of care workers delivering personal care and support in the community. Conduct spot checks, supervisions, and competency assessments of care staff in line with company policies. Support the Care Manager in creating and reviewing care plans, risk assessments, and other documentation. Ensure care is delivered according to individual service users' needs and preferences, promoting dignity and independence. Respond promptly to any concerns or incidents, following safeguarding procedures as necessary. Participate in the recruitment, training, and ongoing development of care staff. Maintain accurate records of care delivered, observations, and any changes in a service user's condition. Liaise with service users, families, healthcare professionals, and other stakeholders to ensure coordinated care. Participate in the on-call rota as required, including out-of-hours support. Ensure compliance with CQC regulations, company policies, and relevant legislation. Deliver high standard of care out in the community.

Requirements:

Essential:

Experience in a domiciliary or community care setting. Previous supervisory or leadership experience. NVQ/QCF Level 3 in Health & Social Care (or working towards it). Strong organisational and time management skills. Ability to use care management software and complete documentation accurately. Excellent communication and interpersonal skills.

Full UK driving licence and access to a vehicle.

Desirable:

Knowledge of CQC standards and domiciliary care regulations. Experience with staff training and performance management.

Key Competencies:

Leadership and team motivation Attention to detail and problem-solving Empathy and person-centred approach Adaptability and resilience Confidentiality and professionalism
Note: This is both field and office based and applicants will be expected to have availability outside the hours of 9am-5pm.

Job Types: Full-time, Contract

Pay: From 13.00 per hour

Expected hours: No less than 37.5 per week

Benefits:

Company pension On-site parking Referral programme
Schedule:

Monday to Friday Overtime Weekend availability
Experience:

supervisory: 1 year (preferred) providing care: 3 years (required)
Licence/Certification:

NVQ Level 2 Health & Social Care (preferred) UK Driving License (required)
Work Location: On the road

Application deadline: 10/08/2025