Job Description

An exciting opportunity has arisen for an enthusiastic and motivated individual to join our Outpatient administration team. We are seeking a full-time Team Leader, based at Stoke Mandeville Hospital, offering the chance to play a key role in shaping and supporting the delivery of our patient focused service.



To be considered for this role, you must have a good standard of education i.e. GCSE Maths and English or equivalent and have an awareness and understanding of waiting list management. Previous experience of leadership and operational management of performance targets within a healthcare environment would be very beneficial.



Having responsibility for appointment booking processes, as a Team Leader, you would work with peers across the Trust to provide an efficient and effective administration service to our patients and clinicians, by achieving and improving performance against local and national standards.



Ensure that staff always adhere to standard operating procedures, highlighting to senior management any situations where this is not achievable.



To attend any meetings relevant to your role or as requested by departmental managers.



This is a varied role in a very busy and demanding environment where you will have direct responsibility for the day-to-day organisation, management and welfare of your team.



Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)



What does Buckinghamshire Healthcare NHS Trust offer you?



As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.

We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.

We provide a range of health and wellbeing services to promote a healthy, happy workforce.



Why work for us?



We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.

As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.

Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.

A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.



What do we stand for?



Our vision is to provide outstanding care, support healthy communities and be a great place to work.

Our mission is to provide personal and compassionate care every time.



For a comprehensive list of responsibilities and duties, please kindly refer to the and Person Specification by downloading the JD and PS attachment in the advert.



If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.



If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.