Are you passionate about making a lasting difference in the lives of children and young people? Do you have the experience and resilience to lead a team in a dynamic, emotionally rewarding environment? We are seeking motivated, resilient, caring individual who is driven by making a difference to join our dual-registered home near Hereford.
About Us:
Family Care are a family-owned social care provider working therapeutically with children for over 30 years, we are committed to creating a safe, nurturing, and supportive environment where every child and young person can thrive.
About the Role:
As a Team Leader, you will play a key role in supporting the Registered Manager to lead a dedicated care team, ensuring that high standards of care are maintained. You will lead by example, offering guidance, mentorship, and clear direction to staff, while also working directly with young people to support their development and well-being.
Key Responsibilities:
Lead and support a team of residential support workers
Ensure the home meets all regulatory and safeguarding standards
Deliver high-quality, child-centred care in line with individual care plans
Participate in the recruitment, training, and supervision of staff
Support young people with daily routines, emotional development, and educational goals
Respond to challenging behaviour with empathy, professionalism, and consistency
Keep accurate and up-to-date records, reports, and logs
What we are looking for:
Minimum of 2 years' experience in a residential childcare setting
NVQ Level 3 in Children and Young People's Workforce (or equivalent); Level 5 desirable or willingness to work towards.
Strong leadership and team management skills
Be able to work on a shift/rota basis
Excellent understanding of safeguarding, child development, and trauma-informed care
Resilience, compassion, and the ability to remain calm under pressure
Full UK driving licence (essential)
What We Offer:
Salary:
up to 34,963 per annum (this includes sleep-in allowance)
Extensive Training and career progression
Access to Paycare and Employee Assistance Programme
Contributory Pension
Long Service Rewards
Sick Pay (after qualifying period)
Family Care is committed to safeguarding and always promoting the welfare of children and young people and expects the post holder to share this commitment. In order to meet this responsibility, we follow Safer Recruitment practices to ensure we select the suitable candidates.
All offers of employment are subject to safeguarding checks, both an Enhanced DBS check and comprehensive references will be carried out. We are permitted to ask whether an applicant has any convictions, cautions or reprimands or final warnings (spent or otherwise) under the current guidance, as defined by the Rehabilitation of Offenders Act 1974 (exceptions) Order 1975. Please note that disclosure of a criminal background will not debar you from employment.
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