Team Leader
Job Description
The Masons Arms
Job Summary:
As the FOH Team Leader, you will be responsible for leading and motivating the front-of-house team to deliver outstanding customer service. You will ensure smooth day-to-day operations, maintain high service standards, and create a welcoming and enjoyable atmosphere for guests. Your role is crucial in supporting management and acting as a link between staff and senior leadership.
Key Responsibilities:
Customer Service & Experience:
Ensure all guests receive excellent service and a warm welcome.
Lead by example in delivering outstanding hospitality.
Handle customer inquiries, feedback, and complaints in a professional manner. Ensure the team maintains a clean, presentable, and well-organized front-of-house
Job Types: Full-time, Part-time
Pay: 12.00-15.00 per hour
Benefits:
Discounted or free food
Employee discount
Work Location: In person
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Job Detail
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Job IdJD4295568
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPart Time
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Job LocationShifnal, ENG, GB, United Kingdom
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EducationNot mentioned