Job Description

Team Leader - Walsall

Location:

Walsall

Contract Type:

Field-based

Hours:

Flexible shifts (Evenings & Weekends)

Salary:

26,457 pro rata 25 hours for actual salary of 18,897.85



About the Role

Are you passionate about making a real difference to people's lives? We're looking for a Team Leader to join our dedicated team at the Walsall Mental Health Hub. This is a safe space for people and their carers who need support or are in emotional distress during evenings and weekends.

As Team Leader, you'll lead a team of up to six Mental Health Recovery Workers, providing supervision, mentoring, and training. You'll play a pivotal role in delivering a high-quality, person-centred service that empowers individuals and promotes recovery, independence, and social inclusion.



What You'll Do

Manage and inspire a team to deliver exceptional out-of-hours mental health support. Work collaboratively with NHS clinical teams, partner agencies, and local services. Ensure continuous improvement through coaching, training, and service development. Support recruitment and staff development. Provide hands-on support when needed and lead by example.

About You

You'll bring:

Experience: At least 3 years working with people affected by mental illness and previous line management experience. Skills: Strong leadership, coaching, and communication skills. Flexibility: Ability to work evenings and weekends and travel within the region. Values: Passionate, empathetic, and committed to making a positive impact.

Desirable:

Mental Health First Aid qualification, experience delivering training, or lived experience.



Why Join Us?

At Rethink Mental Illness, we believe in hope, openness, and expertise. You'll be part of a team that values collaboration, innovation, and continuous learning. We offer:

Comprehensive training and development opportunities. A supportive, inclusive environment. The chance to make a tangible difference every day.

Apply today and help us lead the way to a better quality of life for everyone severely affected by mental illness.



Why Work With Rethink Mental Illness?

At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That's why we offer a range of benefits to help you thrive:

Inclusive Culture: Join staff networks that champion diversity and inclusion. Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app. Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform. Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days. Learning & Development: Grow your career with structured onboarding and training opportunities. Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes. Referral Bonus: Earn up to 300 for introducing someone to our team.

Diversity, Equity, Inclusion

Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status?and are a signatory to the Business in the Community Race at Work Charter.

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.



Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider -?and in our efforts to influence policy and wider societal factors impacting on mental health set out in our?anti-racist statement?.?We have designed a multi-year anti-racist programme of work contained in our?Race Equality Action Plan?which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.