Job Description

• To have overall responsibility for the leadership and co-ordination of the Wellbeing services, including the Complementary Therapy service.
• To serve as an inspirational leader and ambassador of the hospice in all interactions both within the organisation and with external stakeholders.
• Deliver high-quality, evidence-based holistic palliative care to patients and their families, ensuring all care is provided with compassion, dignity, and respect.
• Ensure services are delivered safely, efficiently, and effectively by supporting a well-trained and competent workforce, with appropriate monitoring of outcomes and quality standards.
• Actively contribute to the ongoing development and improvement of clinical services across the organisation.

• Partake in the out of hours on-call rota.

• Work across the clinical services, including Hospice at Home when required, to ensure service delivery.

Main duties of the job

• Oversee the delivery of holistic care and associated activities across wellbeing and complementary therapy services, ensuring alignment with relevant professional standards, clinical guidelines, and best practices.
• Lead the planning, delivery, and evaluation of evidence-based rehabilitative care
• Plan, conduct, and supervise comprehensive holistic assessments for all patients
• Lead patient group sessions and support colleagues in the delivery of group-based activities
• Facilitate patients to receive the Right Care at the Right Time in the Right Place including Advance Care Planning (ACP) and Advance Clinical Management Planning (ACMP)
• To develop the service to become a community hub, integrated within the community and impacting on the social/public health concerns within the Rossendale Valley
• Foster good working relationships and effectively communicate with members of the multidisciplinary team, users of the service and other healthcare professionals working externally
• Lead by example in demonstrating excellent communication skills, offering support with compassion and professionalism, and managing emotionally challenging situations in a calm, respectful, and constructive manner.
• Maintain and support the efficient use of physical and / or financial resources.

About us
We are proud and privileged to offer a range of services to give support at every stage of a palliative journey for patients as well as their loved ones. Including:Supporting people through our Wellbeing Day Service to help patients maintain independence and physical, psychological, and spiritual well-being.Extending our care beyond our building with our Hospice at Home service, providing care and support in the community, day and night, 365 days a year.Supporting some children and their families through our dedicated Family Support Services.Bereavement support helping patients and those they love through very difficult times.Our Vision and ValuesWe aim to positively influence a future in which everyone within the Rossendale community facing life limiting illness receives the best possible care and support.Underpinning our Vision are four core values:CompassionIntegrityOpennessExcellenceWe are committed to supporting our compassionate and hardworking staff to go above and beyond. We invest in our employees to give them the skills and tools to be the best they can in their roles. To ensure our staff feel valued and supported
Details
Date posted
24 August 2025
Pay scheme
Other
Salary
38,682 a year 1 FTE
Contract
Permanent
Working pattern
Part-time
Reference number
B0058-25-0009
Job locations
Rossendale PHCC New Cribden House
161 Bacup Road
Rawtenstall
Lancashire
BB4 7PL
Job description
Job responsibilities

• Oversee the delivery of holistic care and associated activities across wellbeing and complementary therapy services, ensuring alignment with relevant professional standards, clinical guidelines, and best practices.
• Lead the planning, delivery, and evaluation of evidence-based rehabilitative care, working collaboratively with the multidisciplinary team to support patients and their families holistically.
• Plan, conduct, and supervise comprehensive holistic assessments for all patients referred to the service, ensuring care plans and actions are tailored to individual needs, are clearly documented and regularly evaluated and amended to reflect changing needs.
• Lead patient group sessions and support colleagues in the delivery of group-based activities, including educational and therapeutic programmes, to enhance patient wellbeing and engagement.
• Facilitate patients to receive the Right Care at the Right Time in the Right Place including Advance Care Planning (ACP) and Advance Clinical Management Planning (ACMP)
• To develop the service to become a community hub, integrated within the community and impacting on the social/public health concerns within the Rossendale Valley

• Foster good working relationships and effectively communicate with members of the multidisciplinary team, users of the service and other healthcare professionals working externally

• Lead by example in demonstrating excellent communication skills, offering support with compassion and professionalism, and managing emotionally challenging situations in a calm, respectful, and constructive manner.
• Support peoples equality, diversity, and rights.

• Maintain and support the efficient use of physical and / or financial resources.

Job description
Job responsibilities

• Oversee the delivery of holistic care and associated activities across wellbeing and complementary therapy services, ensuring alignment with relevant professional standards, clinical guidelines, and best practices.
• Lead the planning, delivery, and evaluation of evidence-based rehabilitative care, working collaboratively with the multidisciplinary team to support patients and their families holistically.
• Plan, conduct, and supervise comprehensive holistic assessments for all patients referred to the service, ensuring care plans and actions are tailored to individual needs, are clearly documented and regularly evaluated and amended to reflect changing needs.
• Lead patient group sessions and support colleagues in the delivery of group-based activities, including educational and therapeutic programmes, to enhance patient wellbeing and engagement.
• Facilitate patients to receive the Right Care at the Right Time in the Right Place including Advance Care Planning (ACP) and Advance Clinical Management Planning (ACMP)
• To develop the service to become a community hub, integrated within the community and impacting on the social/public health concerns within the Rossendale Valley

• Foster good working relationships and effectively communicate with members of the multidisciplinary team, users of the service and other healthcare professionals working externally

• Lead by example in demonstrating excellent communication skills, offering support with compassion and professionalism, and managing emotionally challenging situations in a calm, respectful, and constructive manner.
• Support peoples equality, diversity, and rights.

• Maintain and support the efficient use of physical and / or financial resources.

Person Specification
Qualifications
Essential

• Qualified Health Care Professional and registered with a UK regulatory professional body e.g. HCPC or NMC
• Documentary evidence of continuing professional development

Desirable

• Evidence of recent academic achievement relating to palliative care/long-term conditions
• Counselling skills/communication skills training

QUALITY
Essential

• Ability to work proactively, independently and on own initiative
• Ability to work as part of a team, demonstrating flexibility, punctuality and reliability
• Be empathetic, compassionate, resilient, and adaptable to change

Experience
Essential

• At least 2 years post-qualified experience in adult care.
• Experience of working with those who have a life-limiting condition
• Management/Leadership experience
• Mentoring and supporting students

Desirable

• Experience of working across organisational boundaries
• Experience of palliative and end of life care
• Experience of using creative therapies within a healthcare setting

SKILL
Essential

• Leadership of people
• Excellent interpersonal and communication skills
• Confidence to work effectively within a multi-disciplinary team
• Able to manage and prioritise care with minimal supervision
• Ability to manage risk effectively
• Computer literate

Desirable

• Previous experience of use of EMIS or other electronic patient record system
• Previous experience of audit

Person Specification
Qualifications
Essential

• Qualified Health Care Professional and registered with a UK regulatory professional body e.g. HCPC or NMC
• Documentary evidence of continuing professional development

Desirable

• Evidence of recent academic achievement relating to palliative care/long-term conditions
• Counselling skills/communication skills training

QUALITY
Essential

• Ability to work proactively, independently and on own initiative
• Ability to work as part of a team, demonstrating flexibility, punctuality and reliability
• Be empathetic, compassionate, resilient, and adaptable to change

Experience
Essential

• At least 2 years post-qualified experience in adult care.
• Experience of working with those who have a life-limiting condition
• Management/Leadership experience
• Mentoring and supporting students

Desirable

• Experience of working across organisational boundaries
• Experience of palliative and end of life care
• Experience of using creative therapies within a healthcare setting

SKILL
Essential

• Leadership of people
• Excellent interpersonal and communication skills
• Confidence to work effectively within a multi-disciplinary team
• Able to manage and prioritise care with minimal supervision
• Ability to manage risk effectively
• Computer literate

Desirable

• Previous experience of use of EMIS or other electronic patient record system
• Previous experience of audit