Job Description

The Security Team Leaders will be based at Wilton but be expected to work across all the Northeast sites. The successful candidates will work a 12-hour shift pattern of 4 on 4 off, day shifts. A driving licence is essential for this role. They will report directly to the Security Supervisor and be responsible for the following:

Key Result Areas

Managing all immediate rostering issues 24/7 such as sickness, covering shortfalls and dealing with guard's requests for shift swaps changes etc. Support with Time Gate & Payroll changes and rota loading. Ensuring the rota and changes sheet are correct for pay data to be processed Collecting Gatehouse KPI's and uploading them to the spreadsheet for monthly reports. Working as part of a team to provide Conflict Resolution assistance at client premises where there is a potential for conflict. Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern are passed on for the purposes of service and incident management continuity. Auditing Security Guards and gatehouses to ensure professional standards are maintained. Presenting a smart, alert, visible and commanding security presence always, at the premises of our clients. Making sure gatehouses are stocked with the relevant paperwork, cleaning products and equipment. Ensuring the safety and security of our client's buildings and assets by carrying out all duties in adherence with the Site Assignment Instructions. Supervising a shift of security guards across all the Northeast Sites. Provide mobile security patrolling capability to be used at certain locations. Provide short term security cover at security operations in emergencies. Working closely with Site Protection Officers to provide security and road closures at major incidents on site. Assist in the investigation of Security Incidents.

Skills/Qualifications

Valid Clean Driving Licence Valid frontline SIA Licence Competent in the operation of IT hardware and software packages, eg. Microsoft Word, Powerpoint, Excel, Outlook, Ability to prioritise conflicting business demands Good customer interface skills and commercial awareness Integrity and ability to maintain confidentiality Excellent organisational skills Good communication - oral/written Good team working skills IT and customer service interface skills essential Previously supervisory experience (desirable)
Deadline for submission is 16th January 2026 with the interview date of 21st January 2026

Job Type: Full-time

Pay: 15.01 per hour

Expected hours: 42 per week

Benefits:

Cycle to work scheme Health & wellbeing programme
Licence/Certification:

SIA Licence (required) Driving Licence (required)
Work Location: In person