Job Description

Team Manager

Full Time: Monday - Friday

Location: Sharpness

What will you do?

The Team Manager is responsible for managing end to end daily warehouse operations ensuring that all customer contractual obligations are met. You will engage with and provide leadership and motivation to your team as well as being an ambassador for Howard Tenens desired cultural behaviours, facilitating the achievement of KPI's and ensuring customer excellence.

The Team Manager will identify and contribute to solutions to optimise and add value to new and existing customers' business aiding both organic and inorganic growth. You will also support and assist the site management team to achieve the strategic objectives for both the site and the Group and ensure site facilities comply with all Legislative, Company, and Customer requirements ensuring that all products processes, premises, MHE and vehicles meet these requirements and continually improve standards. The role will also help the facility gain and maintain appropriate compliance and external accreditation standards where applicable.

Objectives of the role as Team Manager - Seconded, include, but not limited to:

Accomplishes depot operations human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations (Objectives/PDP's); planning, monitoring, appraising, and reviewing job contributions; planning and reviewing remuneration actions; enforcing policies and procedures. Develops depot operations systems by determining product handling, storage requirements and transport requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilisation, inventory management, dispatch and delivery. Manage, mentor and coach direct reports to create a successful and effective warehouse team providing clear direction to achieve prescribed objectives. To work within agreed budgetary limits ensuring strict cost control and spend to agreed levels. To be accountable for ensuring relevant operating metrics are met including warehouse productivity, vehicle loading and unloading, pick rates and stock counts. Develop and direct programs to ensure the efficient and cost-effective operation and utilisation of the facility and of all warehouse equipment Develop, implement and improve Standard Operating Procedures (SOPs). Continuously assess, train, coach, mentor and develop personnel - Coach, trains, and develop Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Identify, assess and pursue continuous improvement opportunities and make recommendations to Operations Manager on programs to improve operations. Implement a "lean" culture and continuous improvement attitude within operations. Constantly test and review operational processes to ensure best practice at all times. Organise/ hold / attend daily warehouse meetings -daily shift start/toolbox meeting including the use of the communication board. Interact with Operations Manager to establish clear, ambitious, yet attainable goals and objectives in all business areas (operations, quality and service, H&S, profitability, etc.) Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations. Ensure that all audits, compliance and legal standards are met and exceeded. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations. Responsible for highlighting, managing and escalating any potential quality issues. Completion of necessary process control and quality documented records, in a timely manner To be an ambassador for Howard Tenens desired cultural behaviours.

Your CV and experience show:

Minimum of 5 years experience in managing logistics operations Previous experience working in a Transport Supervisory or Managerial role Knowledge of relevant transport legislation H&S certification Previous experience in 3PL multi-user depots Budgetary / Cost management experience Good working knowledge of current H&S and HR Legislation Educated to minimum of 'A' Level Standard or Equivalent PC Literacy - Advanced user of all Microsoft office applications In depth knowledge of warehouse management systems, Health & Safety Management and Human Resources Management An enthusiastic leader with demonstrable experience of developing and managing high performing teams The ability to establish and maintain good working relationships with customers, staff and wider management teams Strong communication skills: being approachable and eager to coach and train people and oneself. Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to suit audience Well-developed written and verbal communication skills with the ability to effectively influence others Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer, reacts quickly and flexibly to ever evolving customer demands The flexibility to adapt and proactively manage change within an ambiguous environment Continually assess existing processes and utilising continuous improvement methods to improve efficiencies and productivity Good organisational skills and the ability to manage conflicting priorities efficiently with a varied and demanding workload Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximise short-term and long-term Management of H&S, security on site and personnel in line with company policies to include objective setting, regular appraisals, absence management, disciplinary and personal development Have financial understanding and cost management experience Manage business and site communication daily/weekly/monthly where appropriate The role may require secondment to other sites across the UK Promote internal and external awards Site / Business security Demonstrates responsible, ethical and honest behaviour in all roles, tasks and responsibilities; models Howard Tenens principles and values.

To apply for this role, please follow this link:

https://ce0538li.webitrent.com/ce0538li_webrecruitment/wrd/run/etrec179gf.open?WVID=3626713kBH&LANG=USA&VACANCY_ID=3819294qgP

Job Types: Full-time, Permanent

Benefits:

Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Store discount
Schedule:

Monday to Friday
Application question(s):

If your application is successful, are you willing to undertake a drug and alcohol test in line with company policy? Do you have the required skills and experience as stated on the job advert? Will you be able to reliably commute or to Sharpness GL13 9UQ for this job?
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: REQ904