Job Description

Band 3

Main area

Administration

Grade

Band 3

Contract

Permanent

Hours

Full time Flexible working Home or remote working
37.5 hours per week (Monday to Friday)

Job ref

201-25-533

Site

Impact Building

Town

Truro

Salary

24,625 - 25,674 Per annum

Salary period

Yearly

Closing

23/07/2025 23:59

Thank you for your interest in joining us at

Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care


Care based on what matters to people.*
Care provided at home or close to home.*
Improvement through learning, research and innovation.*
Prevention and alternatives to hospital.*

Great Organisation


Buildings that support health and wellbeing.*
Technology enabled care.*
Care teams are supported by responsive corporate services.*
Safe, efficient, effective and productive.*

Great People


A place people love to work and feel valued.*
Living our values with staff (all voices count).*
Attract, grow and develop talent.*
Leaders with compassion, who continuously learn and listen.*

Great Partner


Encourage and enable effective partnerships.*
Joined-up community services.*
Work with others to maximise workforce opportunities.*
Reduce our impact on the environment.*


At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. In addition, although the role advertised may have a 'home' office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.

Job overview

To provide a full secretary service to a specific number of nurses and Medical Staff and to assist in the organisation of the teams workload and service delivery.



General Hospital services exist to meet the physical health needs of the population. However, significant numbers of older people admitted or referred to the general hospital will also have cognitive impairment and/or mental health problems in addition to their physical conditions. Such cognitive impairment and mental health problems in older people can influence care in a number of ways, including:


Increased length of stay Increased risk of accidents, infection and confusion Repeated admissions

In addition, under recognition of the causes of common mental health and cognitive problems in older people and the failure to adequately treat and care for problems such as confusion in older patients can contribute to:


Dissatisfaction with care Patient and Carer complaints The purpose of the Older Persons Psychiatric Liaison service based within the general hospital, integrated with physical health care is to: Improve patient safety Increase the quality of care Improve patient flow and the appropriate utilisation of resources Improve staff safety

Main duties of the job

Ability to plan, organise and prioritise own workload which can be pressured and require a high level of concentration.

Provide cover/cross cover (e.g. taking telephone messages for colleagues at other bases) in the

absence of other secretarial colleagues as required to maintain a service to patients.

To deputise for the Service PA during periods of leave/absence. To work according to Trust policies and procedures. To act as an information resource for other members of the team.

Working for our organisation

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.



We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.



Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.



We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.



Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see 'supporting documents'.

Person specification

#

Qualifications

Essential criteria

GCSE Maths and English RSA III Word-Processing RSA II Audio-Typing NVQ Level 3 Business Administration or equivalent experience #

Experience

Essential criteria

Computer Literate with experience of spreadsheets and databases Experience working as a secretary within the NHS

Desirable criteria

Experience working as a secretary in a clinical environment in mental health

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:


Career conversations and individual development plans for succession planning and talent management Protected CPD time for registered staff Access to a dedicated central development fund supporting CPD for all staff Leadership and Management development programmes Coaching and mentoring opportunities A full clinical induction programme for operational skills Access to a care certificate programme for our band 1-4 clinical staff A bespoke and robust preceptorship programme to support newly qualified staff Individual professional development programmes

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:


Suite of health and wellbeing initiatives to support our colleagues physical and mental health Free access to individual HARP portfolios to support revalidation for nursing staff Free DBS checks where required Discounts available from retailers, UK hotels and main attractions NHS Pension Scheme Salary sacrifice car scheme Cycle to work scheme The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.



Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.



If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.



Any general recruitment queries, please contact our recruitment team on 01208 834644