Job Description

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and part of BUUK Infrastructure.

GTC, part of the BUUK Infrastructure Group, are looking for

Multi Utility Construction Coordinator

who would like to help us reach our mission to "earn customer loyalty and drive business growth by providing consistently excellent service".

Purpose of this role

In conjunction with the MU Team, deal with all customer queries and build out works by others in the region and assist in the new MU Self Delivery Business where required.

Your key responsibilities are

Accountable for all mains work requests being logged onto the system, planned, booked and expedited in a timely and efficient manner in line with operational requirements.

Raising of all the required job packs either electronically or manually depending on the works and systems in use.

Water Mains and Services management of the flow of information to and from DNO to facilitate installation of the works.

Ensure planning in line with all utility providers.

Management of all works information issued and returned and tracking progress of the sites.

Ordering of required main materials.

Electric Mains management of the flow of information to and from DNO.

Ordering and management of required plant.

Receive and log all Customer Queries both positive and negative.

Ownership of Customer Query's until satisfaction is achieved.

Liaise with the MU team and wider business to resolve any issues.

Direct liaison with DNO's in compliance with DOMS / Code of practice.

Variations to the developer, tracking of these and ensuring receipt of payments.

Assist with emergencies.

Any other duties as deemed appropriate by Management.

Abilities/Skills

Good Communication Skills.

Excellent attention to detail.

Desirable

Ability to use Microsoft Office programmes or equivalent.

What can you expect from us

Cost of living annual pay review.

Company pension contributions up to 10% if employees contribute 5%.

33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.

Enhanced maternity, paternity and adoption pay.

To say thank you, each time you successfully refer someone you will receive a referral payment of 1000 (net of tax).

Hybrid working for eligible roles.

Development opportunities to reach your career aspirations.

BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.

#GTC

Job Types: Full-time, Permanent

Pay: From 28,000.00 per year

Work Location: In person

Reference ID: 784