Job Description

About Us:

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THE EXTRAORDINARY STORY OF TIFFENY'S POWERFUL VOICE

At Westminster City Council, we don't just listen to the voices and experiences of our residents - we listen to our people too. Tiffeny is a single mum whose young son has ADHD and before joining our team, she never thought she'd find a job that gave her flexibility and freedom to support her son's needs. As a neurodivergent woman herself, she also never expected to be part of a team that not only supports her needs, but actively celebrates them - where people encourage her to be her true self. And that's what she found here at the City of Westminster.



Working as an Engagement Officer Within the corporate property team means that she gets to meet people from all walks of life within the community supporting the development of positive change, especially being the voice for young people where it matters - in education, training, or employment. Her experiences and her amazing ability to relate to others means that within the first few months of joining our team, she'd already made a huge impact on things like accessibility in the Borough. Tiffeny feels heard and that's because we know how important it is to listen.

The Role:

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As a Technical Assurance Lead within the FM Programme and Workplace Team, you can make your own powerful contribution to Westminster's success. You will take a lead role in ensuring full statutory compliance across Westminster City Council's operational estate, acting as the primary competent person under Regulation 7 of the Management of Health and Safety at Work Regulations 1999 and the CDM Regulations 2015.



You will be responsible for delivering a robust compliance framework - developing, maintaining and monitoring policies, procedures and process maps to achieve 100% compliance across estate activities. This includes advising on and implementing the Corporate Landlord Health and Safety Management Plan and supporting the Head of FM Programme and Workplace with strategic planning, operational oversight, and reporting.



You will lead a specialist team responsible for commissioning and monitoring statutory inspections, audits and assessments covering fire, asbestos, legionella, and other key building compliance areas. You will also interpret relevant legislation and ensure ongoing awareness of regulatory changes and new requirements.



In addition to overseeing technical compliance, you will provide expert advice to colleagues, departments, and contractors, ensuring responsibilities are understood and met. You'll monitor contractor performance, support FM procurement processes, and ensure quality and value-for-money in service delivery.



You will also be responsible for managing risk assessments related to common areas, advising on measures needed to fulfil insurer requirements.



This is a critical leadership role that requires excellent communication and problem-solving skills, a deep understanding of the statutory compliance landscape, and the ability to work collaboratively across departments to create a culture of safety, assurance and accountability.



Please refer to the

for more information.

About You:

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You will bring extensive experience in managing statutory compliance across operational and investment estates, with deep knowledge of fire, water, gas, electricity, and asbestos regulations. Having managed end-to-end compliance processes, you will be confident overseeing risk assessments, monitoring remedial actions, and ensuring timely completion across a broad range of property-related risks.



You are adept at developing PMFs and writing compliance reports to senior stakeholders, boards, and leadership teams. Your background includes managing compliance performance across multiple departments and contractors, ensuring high standards and regulatory alignment at all times.



With strong experience in contractor performance management, you are skilled at influencing external partners, managing contracts effectively, and ensuring quality assurance throughout. You bring excellent data management capabilities - maintaining, monitoring and improving data across multiple corporate systems, including overseeing data transfers and delivering insight through accurate analysis.

People management is a core strength, with a proven ability to lead teams, set clear objectives, and support continuous learning and development.




You are confident in diagnosing complex problems and implementing practical, effective solutions. Your communication and stakeholder management skills allow you to build strong relationships across contractors, internal teams and council services, supporting a collaborative, solution-focused culture.



Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme will automatically be invited to interview should they meet the essential criteria for the role.



The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E, Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background, you can self-declare this to the hiring manager as part of our positive action commitments.



We reserve the right to extend or close this vacancy early without warning, subject to the volume of suitable applicants.

What We Offer:

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Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster.



Westminster City Council's strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.



At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this, visit

https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward-thinking Council, we appreciate that people work in different ways, therefore, our staff benefit from working a range of flexible working patterns as well as Agile working.



The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.