Job Description

About the Role
Job Overview

• Cleaning Operations Management: Oversee the technical cleaning team's daily activities, ensuring all cleaning tasks are delivered as per the facilities maintenance schedule (ARMS) and KPIs.
• Health & Safety Compliance: Ensure all team members adhere to safe systems of work and health and safety regulations, particularly when working at height or in restricted areas.
• Training & Development: Conduct inductions, refresher training, and ongoing coaching to ensure the technical cleaning team meets performance and safety standards.
• Resource & Rota Management: Plan and prioritise resources to meet scheduled and reactive cleaning needs, ensuring standards are maintained and costs are managed effectively.
• Team Performance Management: Review the team's performance, conduct, and cleaning standards, providing feedback and support for continuous improvement.
• Stock & Equipment Maintenance: Manage cleaning stock levels and monitor equipment maintenance to ensure readiness and compliance with standards.
• Collaboration & Coordination: Work closely with Automation Engineers and other teams to coordinate access for cleaning tasks and maintain smooth warehouse operations.

Package Description
Salary & Hours

• 31,442 per annum
• 5 out of 7 days

Employee Benefits
Full-time colleagues receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.

• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• MyHB colleague benefits platform with access to:

• Discounts UK wide on retail, leisure, hospitality venues
• Employee Assistance Programme with 24/7 confidential counselling and advice line
• Low cost voluntary insured health cash plans and cancer cover

Minimum Criteria to Apply

• Experience working in an operational cleaning function, with experience in logistics or distribution environments preferred.
• Proven experience in supervising or managing teams.
• Strong communication and interpersonal skills with the ability to coach and guide team members.
• Ability to organise and prioritise workloads effectively.
• Proactive problem-solving skills and the ability to work collaboratively across departments.
• Analytical skills to assess and improve cleaning performance and efficiency.
• Strong team player with the ability to influence key stakeholders and drive results.