Job Description

Role Overview

This role sits at the heart of our technical and manufacturing operation.

You will be responsible for translating concepts, sales requirements, and client needs into accurate, build-ready technical outputs--ensuring products are manufactured right first time, costed correctly, and supported by robust specifications and Bills of Materials (BOMs).

Beyond delivery, this role plays a key part in driving technical accuracy, system discipline, and continual improvement, reducing repeat errors and strengthening how products, pricing, and data flow through the business.

In short: fewer surprises, better margins, smoother installs, happier clients.

Key Objectives

Deliver technically accurate designs and specifications suitable for manufacture and installation Ensure all products are supported by clear, structured BOMs and cost data Maintain integrity of the product catalogue, pricing, and technical records across company systems Actively reduce errors and inefficiencies through structured problem-solving and system improvement Support sales, design, and operations teams with dependable technical input that enables confident decision-making Review and create manufacturing and installation instructions for new and existing products

Core ResponsibilitiesTechnical Design & Manufacturing Readiness

Produce accurate technical designs for full installations, ad-hoc works, and individual components Generate clear, structured BOMs to support order fulfilment and manufacturing Specify materials, components, and installation requirements to ensure right-first-time delivery Create specifications and cost estimates for new products, parts, and variations

Product Catalogue & Cost Control

Manage and maintain the company product catalogue, ensuring: Accurate BOM structures Correct and current pricing Supporting specification documentation attached to each product Ensure pricing changes are accurately maintained and reflected across all relevant systems Support margin protection through disciplined cost control and data accuracy

Quality, Systems & Continuous Improvement

Own technical issues logged within the eQMS system, from root-cause analysis through to resolution Identify repeat issues and implement preventative actions to eliminate recurrence Actively assess opportunities to replace manual processes with smarter, more automated solutions Present improvement options clearly, including time, cost, and resource implications

Commercial & Workflow Support

Produce accurate, technically sound quotations in line with client requirements Ensure all sales and service quotations entering the KANBAN workflow are completed within three working days Monitor incoming work to ensure it meets defined process and information standards Escalate incomplete or non-compliant requests with clear, actionable feedback to management

Collaboration & Departmental Support

Work closely with visual designers, supporting them with technical clarity that strengthens overall project delivery Promote consistent standards, structured thinking, and best practice within the technical and design function

What We're Looking For

Strong technical design capability with real-world manufacturing awareness High attention to detail with a natural drive to improve accuracy and efficiency Confidence working with BOMs, cost structures, and technical documentation A proactive mindset--someone who fixes problems, not just records them Comfortable working across systems, workflows, and cross-functional teams

Experience & Qualifications

AutoCAD 3D: Minimum 2 years' experience Experience producing manufacturing-ready technical designs and BOMs Bachelor's degree or equivalent technical qualification (preferred)
Job Types: Full-time, Permanent, Graduate

Work Location: In person