Job Description

Job Title: Technical Documentation Writer

Role Overview

This is an entirely new role within the business, a great opportunity is being presented. Using your

initiative, ambition, and self-drive

, you'll take ownership of developing a complete suite of technical documentation for our telematics systems.

We are seeking a

Technical Documentation Writer

to develop, maintain, and improve technical installation and support documentation for vehicle safety solutions, CCTV, telematics, and associated hardware. This role will ensure that our service engineers have clear, accurate, and visually engaging guides to support installation, configuration, and fault diagnosis activities.

The successful candidate will work closely with engineering, product management, and our supply chain team to produce and maintain high-quality technical documentation, including installation guides, how-to manuals, fault-finding documentation, and component databases with up-to-date SKU and HS code information.

Key Responsibilities

Develop and maintain installation guides

for CCTV, telematics and vehicle safety systems, ensuring clarity, consistency, and accuracy.

Create "How-To" and fault-finding guides

for engineers, installers, and customers.

Produce detailed image files and diagrams

showing product components, system layouts, and labelled parts with SKUs.

Collaborate with engineering and the supply chain

to update SKU records, ensuring accurate part descriptions, HS codes, and associated documentation.

Maintain a central documentation library

(digital knowledge base) for all installation and support materials.

Ensure documentation meets company standards

for technical accuracy, usability, and branding.

Continuously improve documentation

based on user feedback, new product releases, and regulatory requirements.

Skills & Qualifications

Essential:

Proven experience creating technical documentation for hardware or electronic systems (preferably telematics, automotive, or IoT devices). Strong understanding of engineering drawings, wiring diagrams, and technical schematics. Excellent written English with attention to detail and clarity. Experience with database or ERP systems for SKU/part management. Ability to work collaboratively across engineering, production, and logistics teams.

Desirable:

Background in electronics, automotive engineering, or telecommunications. Knowledge of import/export documentation (HS codes, part classification). Familiarity with telematics systems, vehicle integration, or CAN bus technology.

Key Attributes

Meticulous attention to detail and accuracy. Strong organisational and documentation management skills. Ability to explain complex technical information in simple, clear language. Proactive and self-motivated with a problem-solving mindset.
Job Types: Full-time, Permanent

Pay: 27,500.00-32,000.00 per year

Benefits:

Additional leave Company pension Free parking On-site parking
Work Location: In person