Job Description

TIS is a forward thinking and nationally renowned Security and Communications Company, proudly holding

NSI Gold

and

BAFE

accreditations. We specialise in the design, installation, service and maintenance of

integrated security systems

and manufacture specialist equipment. TIS work with a wide range of public and private sector businesses and have earned a reputation for

quality, care, and reliability,

which is second to none.

Our vision is to deliver and maintain a premium level of service within the industry, placing staff wellbeing, safety, and environmental responsibility at the core of our operations. At TIS, we foster a culture of

excellence, collaboration, and continuous improvement,

where teams are empowered to fully engage with customers and put them at the heart of everything we do.

V329 Network Engineer

Location: Mansfield

We are seeking an experienced and proactive

Network Engineer

to join our operations team. This is an exciting opportunity for someone with strong networking knowledge and hands-on experience across CCTV, access control, and IP-based security systems. If you enjoy fault-finding, solving technical challenges, and delivering outstanding service, we want to hear from you.

Key Responsibilities

Provide remote technical support via access tools to diagnose and resolve software-related faults. Respond to

P1 outages

within agreed response times. Support, maintain, and fault-find across structured networks and wireless links. Act as an escalation point for the team to resolve complex technical cases. Work with CCTV infrastructure, IP networks, and IP door entry/access control systems. Complete accurate documentation, job reports, and timesheets within the company's service system. Deliver a high standard of customer service. Adhere to all Health & Safety policies and safe working practices.

Experience and qualifications

Minimum 3 years' experience working in fault-finding. Understanding of networking fundamentals, topology, and structured networks. Experience with structured networks and wireless technologies. Knowledge of virtual servers and cloud-hosted environments. Strong troubleshooting skills and knowledge of Document Managed Services. Able to work well under pressure and adapt to changing circumstances. IPAF Licence - desirable. Full UK driving licence (essential). Network related qualifications (e.g., Network +, CCNA) - desirable. Experience within a control room environment - desirable.

About you

Proactive, positive, and self-motivated. Able to work effectively under pressure and adapt to changing circumstances. Good communication skills with the ability to build successful working relationships with customers and colleagues. Well organised with strong self-discipline. Have the desire to learn and continually improve your knowledge. Team player and able to work well in a fast-paced environment.

What We Offer

Ongoing training and professional development opportunities. Exposure to advanced security and networking technologies. Supportive team environment and opportunities for progression. Varied and engaging work across a broad customer base.

Working hours:

Monday - Friday, 8.00am - 5.00pm (Permanent).

Salary:

40,000 - 50,000 pa dependant on skills, experience, and qualifications.

Benefits:

Commitment to annual inflation increase in salary, Difference Maker Awards, Salary Sacrifice Pension Scheme, Holiday Buy Scheme, Life and Accident Insurance, Medical Cash Plan, Cycle to Work, 23 days holiday increasing to 27 days plus 8 bank holidays, Birthday holiday, Perks and Employee Assistance Program.

Job Types: Full-time, Permanent

Pay: 40,000.00-50,000.00 per year

Work Location: In person