Job Description

Our company name has become synonymous with delivering dependable roofing, waterproofing, and insulation solutions backed by supreme levels of customer service to help the customer along their journey.
This hard earned reputation has been built globally on a foundation of quality and an ethos of customer service which permeates through the organisation and remains as strong today as it did 100 years ago.
Technical Engineer for the Polytec, BUR, and Liquid Divisions. We therefore seek applications froma suitably qualified and motivated individual, the successful applicant will be required to provide on-site technical support to ensure that the Business can fulfil its service offering. Covering the Midlands & Central England.
Key Responsibilities:

• Undertake ongoing contract monitoring inspections in accordance with company policy and procedures.
• Ensure all installations are in accordance with our specification requirements.
• Produce and submit installation progress and survey reports in accordance with agreed company standards and timeframes.
• Carry out completed project sign-off, protecting the best interests of the company under our guarantee offer for the work.
• Arrange the issuing of guaranteed documents, including photographic records for reference purposes.
• Assist in complaints investigation and evaluation producing detailed reports.
• Where necessary, assist Area Business Managers with the execution of site surveys and the preparation of detailed client specifications, detail designs etc.
• Plan and carry out training of system installers and confirm approval or otherwise of individual installers.
• Undertake assessments of contractors as part of the Approved Contractor evaluation process to ensure that workmanship standards are acceptable.
• Assist, where necessary, the Technical & Marketing departments in the development of new products and systems.

Essential requirements:

• Ability to communicate and deal with people professionally at all levels.
• Excellent communications skills both written and oral
• Ability to work on own initiative as well as part of a team.
• Good attention to detail and "can do" attitude.
• Ability to prioritise and deliver.
• Ability to encourage and enthuse.
• Ability to absorb information quickly.
• Awareness of industry standards
• Time management skills
• Good knowledge of Word and Excel
• Self-development attitude
• Undertake and accept continuous development.
• Knowledge sharing attitude
• Liquids and hotmelt an advantage
• Extensive installation and product knowledge of both BUR and Singly ply systems (min 15 years)

Company Benefits
Health cash plan
A generous contributory pension scheme
24 days holidays increasing to 26 days in addition to bank holidays
Free on-site car park
Training and development programmes
Cycle-to-work scheme
Discounted gym membership
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.

Skills Required