Job Description

Location:

Oldbury, Birmingham

Salary:

Up to 35,000

Contract Type:

Permanent

Position Type:

Full Time

The Vacancy

Job Title: Technical & Estimating Support

Location: Oldbury, Birmingham

Reports to: Profile Sales Director

Hours: Monday - Thursday, 8am - 5pm and Friday 8am - 4pm with 30 minutes for lunch

We are looking for a proactive and detail-oriented person who can deliver accurate quotations, technical support, and drawing take-offs while supporting both the Profile team and our customers. This role offers a blend of technical, administrative, and customer-focused duties, including CRM updates, assisting with internal sales enquiries, and contributing to the smooth operation of a busy sales office.

Key responsibilities:

Coordinate and manage customer enquiries:

Providing updates, clarifying requirements, and ensuring expectations are met.

Prepare accurate quotation:

Using the Lindab ERP system (Axapta) and collaborate with other departments to gather necessary technical and pricing information.

Respond to technical product queries:

Offering expert advice, alternative solutions, and supporting technical training when needed.

Maintain accurate record:

Using the CRM and quotation systems to ensure efficient administration and internal communication.

Requirements:

Experience working with ERP systems:

Preferably Axapta, for quoting and order management.

Strong technical knowledge:

In construction or building products, with the ability to interpret and prepare technical drawings or plans.

Proven customer service and communication skills:

Particularly in handling technical or sales-related enquiries.

Familiarity with CAD or BIM software

and the ability to support customers in using technical resources.

Ability to work cross-functionally

with sales, customer service, and technical teams in a fast-paced environment.

Ideal Candidate:

Strong communicator:

able to explain technical information clearly and build positive relationships with both customers and internal teams.

Problem-solver with a proactive mindset:

Take initiative to find solutions, suggest alternatives, and support continuous improvement.

Detail-driven and well-organised:

Able to manages time effectively, handles multiple tasks efficiently, and ensures accuracy in all aspects of work.

The Package:

Salary of up to 35,000.00 Bonus of up to 14% salary 25-days annual leave, + 8 days statutory Bank Holidays and a Christmas / New Years closure Corporate workwear inc. PPE Company Pension contribution matched at 4% Part of the Mental Health Charter: Wellbeing app, Mental Health Champions, EAP program and discounts on counselling Life Assurance Annual flu jab Online retail discounts & savings including; gym, holidays, hotels and family days out Long Service Awards


At Lindab, we're not just offering a job--we're inviting you to shape the future of indoor living. We're all about creating healthier spaces and a more sustainable planet. From energy-efficient ventilation to smart roofing solutions, you'll work with innovative products that make a real difference. Plus, you'll be part of a supportive team that values your growth and ideas.


Ready to make an impact?

Apply now!